Customer reviews from sharkninja.com
Shark - AquaReach PRO Cordless Hard Floor Vacuum & Mop System with a Wand, Self-Sanitizing Dock - Brown
Average customer rating
4.8
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
212
4 Stars
32
3 Stars
4
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
102 out of
106)
Customer Reviews for Shark - AquaReach PRO Cordless Hard Floor Vacuum & Mop System with a Wand, Self-Sanitizing Dock - Brown
Customer Rating
4
Pretty great device once you figure it out!
on August 23, 2026
Posted by: RebeccaG
[This review was collected as part of a promotion.] We are pretty smart people and my husband is an engineer and it took us a while to figure out just how to use this device. Once we did, we found the shark aqua reach to be amazing. The charging system is awesome and easy to use and there are so many attachments that we still haven’t tried them all. The LED light is the coolest thing ever, really showing you the dirt, grime and crumbs are you go along. While it looks heavy, it’s not, rather it’s lightweight and has a great turn radius. It’s a hard surface vacuum and mop combo so its powerful suction is cleaning up the mess while mopping behind it. So unlike normal mop, that’s moving around the crumbs and you have to sweep before hand, this is combining the work of two units. The smell of the cleaning fluid “shark hydro multi surface concentrate” is delightful. I would highly recommend this!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great machine
on August 23, 2026
Posted by: Paul99
from Rocky point ny
Gender:Male
[This review was collected as part of a promotion.] The machine has great features. The wand was easy to use, and made it easy to get in tight spots. The light worked well for seeing the dirt and dust. The suction was exceptional. The instructions were well thought out and clear. Overall the machine is well built and performed above my expectations.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Better Mop than Vacuum
on August 22, 2026
Posted by: Lynchjow
from Beavercreek
Gender:Female
[This review was collected as part of a promotion.] Overall I was impressed with the mop/cleaning feature of this product. However, I felt like the duel dry/mop feature was not as effective as I thought it would be. Dry vacuuming before mopping is definitely required. A lot of hair was left behind with the vacuum part and then became wet hair left on the floor while using the duel cleaning feature. Both clean and dirty water tanks are small. I had to refill the clean tank and empty the dirty tank mid way through cleaning my 1000 square foot first floor. The extendable wand is a great feature for cleaning smaller spaces. While emptying the dirty water tank, its evident that this product does a great job cleaning the floors though!
Written by a customer while visiting sharkninja.com
Customer Rating
4
A little overwhelming to set up, but once you get the hang of it, the cordless design and long reach make cleaning tile and grout easy—and much easier on your back!
on August 22, 2026
Posted by: KelliO
[This review was collected as part of a promotion.] The Shark AquaReach vacuum was a little overwhelming coming out of the box, and I definitely recommend reading through all of the instructions before getting started. Once it was setup though, it was surprising easy to use.
I absolutely love the charging base and cordless design. Not having to worry about plugging it in while cleaning is a dream.
Cleaning my bathroom shower tile and grout was vet easy. The long reach handle saved me from having a sore back later.
Overall once you get past the initial set up it’s easy to use and does a great job cleaning hard surfaces. So simple in fact, we might not need a house cleaner anymore :)
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good product, needs some improvement!
on August 21, 2026
Posted by: Vortec663
Gender:Female
[This review was collected as part of a promotion.] The product is a little on the heavy side, and it doesn’t handle pet hair particularly well when using the mop function. The LED light is a nice touch, though—it makes it easier to see the dirt and debris I’m picking up. I also like the cordless design and the convenience of the hand wand
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 7, 2026
Hello,
Thank you for your feedback.
We're pleased to hear that you are enjoying the LED light feature, the cordless design, and the convenience of the hand wand. It's great to know these features are helping to make your cleaning routine easier and more effective.We appreciate your comments regarding the weight of the unit and your experience with pet hair when using the mop function. The Shark AquaReach is specifically designed for hard surface cleaning and is capable of handling common debris, including hair. Please note that some hair wrapping around the brushroll is expected during normal use. To maintain optimal performance, you can remove and clean the brushroll as needed.
We will be sure to pass your comments on to the relevant team, as customer insights help us continue to improve our products and services.
Kind regards,
Shark Home
Thank you for your feedback.
We're pleased to hear that you are enjoying the LED light feature, the cordless design, and the convenience of the hand wand. It's great to know these features are helping to make your cleaning routine easier and more effective.We appreciate your comments regarding the weight of the unit and your experience with pet hair when using the mop function. The Shark AquaReach is specifically designed for hard surface cleaning and is capable of handling common debris, including hair. Please note that some hair wrapping around the brushroll is expected during normal use. To maintain optimal performance, you can remove and clean the brushroll as needed.
We will be sure to pass your comments on to the relevant team, as customer insights help us continue to improve our products and services.
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect for pet owners- the Shark AquaReach Pro makes cleaning easier by going from vacuuming to moping while tackling everything from hidden pet hair to walls and baseboards.
on August 21, 2026
Posted by: DeeDeeE
[This review was collected as part of a promotion.] I received the Shark AquaReach Pro complimentary from Influenster and Shark in exchange for my honest review. All opinions are my own.  I have four cats and two dogs, so keeping my floors clean is basically a never-ending job. After using the Shark AquaReach Pro one of the things that impressed me most was just how versatile it is. I started by using it as a regular vacuum, and I love the blue light on the front. With that many pets, there’s always hair somewhere, and the light illuminate hair and debris on my floors that I honestly wouldn’t have noticed otherwise. It makes it so much easier to see exactly where I still need to clean. My favorite feature, though, is how easily I can go from vacuuming dry debris to actually mopping my floors. I normally don’t wanna pull out multiple machines just to get my floors completely clean, so being able to handle both with one machine makes a whole process so much easier. I also really like the smell of the cleaning solution it leaves behind that fresh just cleaned smell that I love. I was also surprised by how much I like the attachment. I used them to clean my walls and my baseboards, which are areas I definitely don’t clean as often as I probably should! Being able to take the same machine I was already using on my floors and continually clean other areas of my house is a huge plus. But the moment that really got me was emptying the dirty water when I was finished. The water was disgusting, and I had literally mopped my floors the week before! With four cats, two dogs, and everything that gets tracked through our house, apparently there was a lot more on my floors than I could actually see. There is a little bit of a learning curve when you first get it because it does so much and there are different attachments to figure out. I definitely recommend taking a few minutes to learn what everything does. Once I did, the versatility became one of my favorite things about it. Overall, I think the Shark AquaReach Pro is especially great for households like mine with pets, frequent messes, and hard floors it constantly need attention. I originally thought I was getting something that would simply vacuum and mop, but I ended up, loving the floor to ceiling versatility just as much. The blue light for finding pet hair, the easy transition from dried to wet cleaning, the attachments, and seeing what came out of my supposedly clean floors were definitely the standout features for me.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Useful all-in-one floor cleaner!
on August 21, 2026
Posted by: Beth B
from CT
Gender:Female
[This review was collected as part of a promotion.] This is a great product to efficiently clean hard floors and walls. While the unit is a good size, the motor helped move the AquaReach forward so I didn't feel like I was pushing something too heavy. The vacuum component worked well to clean up crumbs, pet hair, and anything else that came into its path, and the mop feature erased dirt and smudges. The blue light worked really well to illuminate the path ahead, reveal the mess on the floor, and make it clear where you have cleaned! The AquaReach did become a bit heavy for me after about 10 minutes of use. Overall, it's a really good product that I would recommend if you're looking for an all-in-one vacuum and light mop. It delivers more scrubbing power than a typical WetJet style cleaner, but it won't replace a thorough deep scrub of the floor.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Loved the mop feature!
on August 21, 2026
Posted by: Amazed in Columbus
from Columbus Ohio
Gender:Male
[This review was collected as part of a promotion.] I used the AquaReach for the first time and was completely impressed. I had no idea the amount of dirt that was on my floors until the blue light on the vacuum helped to reveal it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com