Customer reviews from sharkninja.com
Shark - FacialPro Glow At Home Hydro-Powered Facial System - Blue
Average customer rating
4.7
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
91
4 Stars
9
3 Stars
6
2 Stars
3
1 Star
1
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Shark - FacialPro Glow At Home Hydro-Powered Facial System - Blue
Customer Rating
4
Salon feel at home. Solid investment
on February 27, 2026
Posted by: ShannaA
[This review was collected as part of a promotion.] This is a great little machine for an at home hydro facial. My favorite feature is the hot and cooling and feel I will use that the most but the suction attachment is nice too. I was worried about purging as I have sensitive skin but that did not happen thankfully. I do wish the case snapped closed instead of just having a band around it and wish there was a compartment for the face products and additional attachments. It’s easy to set up, use and clean which is a plus in my busy life. All in all a very good product. Although pricy, will pay for itself over time as it will limit the number of spa treatments/visits.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great addition to any in-home skin routine!
on February 14, 2026
Posted by: ANYAG
[This review was collected as part of a promotion.] This product is amazing! It's so small and convenient to use. Cools to calm down the skin and cleans pores! Great addition to my home-skin routine!
Written by a customer while visiting sharkninja.com
Customer Rating
5
great
on January 31, 2026
Posted by: isabellah105_7205
[This review was collected as part of a promotion.] this works AMAZING! Both features of this device are incredible it is pricey but it’s worth it 100% i love it it isn’t loud either it doesn’t hurt and it’s super easy to set up and power on!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Smoother skin within minutes!
on January 27, 2026
Posted by: esra_8850
[This review was collected as part of a promotion.] Noticeably smoother and brighter skin within minutes! The product has many different attachments for different functions giving a full true spa experience at the comfort of your home. It has a nice heat and cooling sensation features affecting and improving the blood flow to skin helping circulate. It’s a great value and light weight machiene. Only thing is you have to keep rebuying the refill serums but it works great. Highly recommended
Written by a customer while visiting sharkninja.com
Customer Rating
3
Pricey
on January 27, 2026
Posted by: ellieb215f_9885
[This review was collected as part of a promotion.] This is pretty pricy for what might not be amazing results. I’m not sure if it’s the hydro facial machine or just the skincare that is doing the work. Aside from that I do love the heating and the cooling feature and use that portion every day. Not sure it would be worth it to me without that feature.
Response from sharkninja.comBy SharkNinja, January 27, 2026
Hello,
Thank you for taking the time to leave a review.
We understand your concerns about the value, especially when you’re trying to determine whether your results are coming from the hydro facial technology or the skincare you’re pairing it with. We’re thrilled to hear you’re loving the heating and cooling features and using them daily. Those functions are created to elevate your skincare routine by helping products absorb more effectively while soothing and refreshing your skin. If you’d like more details on getting the most out of your facial device experience, please visit our product page for helpful guides here: https://support.sharkninja.com/product/shark-facialpro-glow-at-home-hydropowered-facial-system/01tHs00000C9tLwIAJ.
Kind Regards,
Shark Beauty US
Thank you for taking the time to leave a review.
We understand your concerns about the value, especially when you’re trying to determine whether your results are coming from the hydro facial technology or the skincare you’re pairing it with. We’re thrilled to hear you’re loving the heating and cooling features and using them daily. Those functions are created to elevate your skincare routine by helping products absorb more effectively while soothing and refreshing your skin. If you’d like more details on getting the most out of your facial device experience, please visit our product page for helpful guides here: https://support.sharkninja.com/product/shark-facialpro-glow-at-home-hydropowered-facial-system/01tHs00000C9tLwIAJ.
Kind Regards,
Shark Beauty US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Salon-Like Glow at Home 💫
on January 27, 2026
Posted by: kirarin_desu_9134
[This review was collected as part of a promotion.] If you want skin that looks salon-fresh — cared for, glowing, and truly beautiful — this device is absolutely a must-have. The Shark | FacialPro™ Glow At Home Hydro-Powered Facial System really brings that professional facial experience into your own home.
What I love most is the concept of a true at-home hydro facial, combining deep cleansing with hydration in one step. The treatment feels refreshing and gentle, and my skin looks cleaner, smoother, and more nourished after each use. Even after the first session, I noticed a healthy glow and a more polished, refined look to my skin.
There is a small learning curve, especially when getting used to the suction and attachments, but after a couple of uses it becomes much more intuitive and easy to use. I have sensitive skin, so I took it slow, and while there was slight redness right after the treatment, my skin calmed down quickly and felt soft and comfortable.
I also love that this system makes self-care feel elevated and intentional. It’s perfect for anyone who wants radiant, well-maintained skin without constantly booking salon appointments. Overall, it’s a beautifully designed device that turns an at-home routine into a true skincare ritual ✨
Written by a customer while visiting sharkninja.com
Customer Rating
5
Top tier!
on January 26, 2026
Posted by: tiffaaa_6500
[This review was collected as part of a promotion.] What a top tier product!!! Seriously this thing is amazing!! The packaging is Beautiful and the products that came with it are some of the best I've ever used! They are gentle yet very effective! I have combo skin and i can definitely get a little sensitive but this moisturized my skin soooo well and didn't irritate it at all! The packaging is beautiful, the facial tools are super easy to use, clean, and store! I am absolutely obsessed with this!!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
A facial at home!
on January 26, 2026
Posted by: 07julia12_5877
[This review was collected as part of a promotion.] This little device is awesome!!! Love that I can give myself a facial at home! It’s extremely easy to use and clean. I love that you can use the depuff attachment more often. The cooling and heating is pretty neat!
Written by a customer while visiting sharkninja.com