Customer reviews from sharkninja.com
Shark - FacialPro Glow At Home Hydro-Powered Facial System - Blue
Average customer rating
4.7
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
91
4 Stars
9
3 Stars
6
2 Stars
3
1 Star
1
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Shark - FacialPro Glow At Home Hydro-Powered Facial System - Blue
Customer Rating
5
DYI Facial
on September 11, 2026
Posted by: Styledx
from Boise, Idaho
Gender:Female
Honestly was a skeptical about this product but the results after the first use have changed my mind. This is a nice tool to have if you want to get clean, clear skin. My skin is plump and hydrated. Skip the hydra facial and go with one of these!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great for at home facials
on September 8, 2026
Posted by: CristinaV
[This review was collected as part of a promotion.] Its a great at home facial device tool, i find that it helps remove sebum fillers which has always been a problem of mine. Skin feels softer and smoother after treatment. I only use it once a week and its not irritating at all. Great for sensitive skin. It has different strengths and different head attachments for your needs.
(click to see the video)
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works amazing
on September 3, 2026
Posted by: LaurenB
[This review was collected as part of a promotion.] Absolutely love this facial machine! Leaves my face not only feeling but looking fantastic, smooth, bright, and glowy! Very easy to use as well as easy to store.
Written by a customer while visiting sharkninja.com
Customer Rating
5
at home facial 💋
on September 1, 2026
Posted by: PamelaL
[This review was collected as part of a promotion.] i'm so excited to try this! The idea of getting a spa like facial at home while helping exfoliate, hydrate, & refresh my skin sounds amazing. i can't wait to add this to my self care routine & see the glow for myself!!
Written by a customer while visiting sharkninja.com
Customer Rating
3
it's ok
on August 31, 2026
Posted by: elliegr
from ambler pa
Gender:Female
i bought it and it's fine. wish i had saved my money, not a bad product just feels like a lot of trouble for minially decent facial. i'd rather pay a few times a year than use this, clean it, and eventually have to buy more of the products needed to use it
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 31, 2026
Hi Ellie,
Thank you for taking the time to share your experience with the FacialPro Glow & Depuff. We're glad to hear that the product worked as intended, but we're sorry to learn that the overall experience hasn't felt worth the investment for you.
We understand that convenience is an important part of any beauty routine, and it sounds like the upkeep, cleaning, and ongoing product costs outweighed the benefits you were hoping to see. While we're pleased that you don't consider it a bad product, we're disappointed that it didn't deliver the value and ease of use you expected.
If you'd like to discuss your experience further or have any questions about getting the most out of your device, we'd be happy to help:
https://support.sharkninja.com/contact-us
Thank you again for your honest feedback.
Sincerely,
Shark Beauty
Thank you for taking the time to share your experience with the FacialPro Glow & Depuff. We're glad to hear that the product worked as intended, but we're sorry to learn that the overall experience hasn't felt worth the investment for you.
We understand that convenience is an important part of any beauty routine, and it sounds like the upkeep, cleaning, and ongoing product costs outweighed the benefits you were hoping to see. While we're pleased that you don't consider it a bad product, we're disappointed that it didn't deliver the value and ease of use you expected.
If you'd like to discuss your experience further or have any questions about getting the most out of your device, we'd be happy to help:
https://support.sharkninja.com/contact-us
Thank you again for your honest feedback.
Sincerely,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
5
Good
on August 28, 2026
Posted by: VanishaP
This is such a fun product to have. Hydrates so well and gives you a fresh feeling. Compact size allows for easy travel. Isn’t super loud to use while relaxing
Written by a customer while visiting influenster.com
Customer Rating
5
Pleasantly surprised by the results! ⭐️⭐️⭐️⭐️⭐️
on August 27, 2026
Posted by: Skincaregirly101
from Charlotte, NC
Gender:Female
I’ve had the Shark Pro facial tool for a little over a month now, and I genuinely feel like I’ve noticed a reasonable difference in my skin. I’m someone who is pretty skeptical when it comes to skincare products and tools because it has taken me a long time to figure out what actually works for my skin, but I’ve been pleasantly surprised by this one.
Once a week, I use the spa treatment with the Detox and Infuse attachments, which I especially love after days when I’ve worn heavier makeup or my skin feels extra oily and greasy. Then, morning and evening, I use the Cooling DePuff attachment. This has probably become my favorite part of my routine! My skin feels noticeably softer, smoother, and I feel like some of my fine lines are becoming less noticeable.
For reference, I’m a 27-year-old female, so my main goals are maintaining healthy skin, improving texture, and helping with early fine lines rather than treating more mature skin.
I haven’t used the heating option very much yet, mostly because it’s still hot where I live and the cooling option feels amazing right now. I’m definitely interested to see how I like the heating feature once the weather cools down.
Overall, after a little over a month of consistent use, I’m really happy with it and plan to keep it as part of my skincare routine!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good idea but did not get the job done.
on August 27, 2026
Posted by: ErinO
[This review was collected as part of a promotion.] I always write honest reviews so here mine goes. I like the idea of this but to me it misses the mark in some areas. I feel like the suction was not strong enough to get any sort of impurities out. The dirty tank was completely clear after I did the cleaning step. Also for the amount of serum stuff that they give you to use as the last step and the size of the tank that you have to put it in, I feel like you would run out super fast and have to buy more. So where is it available at? The instructions were good, putting it together was easy to minimal. But this is all just my opinion and maybe other people love it.
Response from sharkninja.comBy SharkNinja, August 31, 2026
Hi Erin,
Thank you for taking the time to share your detailed feedback on the FacialPro Glow. We appreciate your honest review and are glad to hear that you found the instructions clear and the setup process easy.
We're sorry to hear the experience didn't fully meet your expectations. We understand your concerns about the amount of visible debris collected during treatment and about the ongoing use of the serum solution. Feedback like yours is valuable because it helps us better understand how customers are using the product and where we can improve the overall experience.
If you'd like to discuss your results, product usage, or replacement consumables in more detail, we'd be happy to help. Please reach out to our team here:
https://support.sharkninja.com/contact-us
Sincerely,
Shark Beauty
Thank you for taking the time to share your detailed feedback on the FacialPro Glow. We appreciate your honest review and are glad to hear that you found the instructions clear and the setup process easy.
We're sorry to hear the experience didn't fully meet your expectations. We understand your concerns about the amount of visible debris collected during treatment and about the ongoing use of the serum solution. Feedback like yours is valuable because it helps us better understand how customers are using the product and where we can improve the overall experience.
If you'd like to discuss your results, product usage, or replacement consumables in more detail, we'd be happy to help. Please reach out to our team here:
https://support.sharkninja.com/contact-us
Sincerely,
Shark Beauty
Written by a customer while visiting sharkninja.com