Customer reviews from sharkninja.com
Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Average customer rating
4.2
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
185
4 Stars
30
3 Stars
11
2 Stars
12
1 Star
35
81%of customers recommend this product.
(
138 out of
171)
Customer Reviews for Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Customer Rating
5
Ice Cream the way it should be. No preservatives
on June 23, 2026
Posted by: Quiltergirl
Gender:Female
Let me just say that after my teenage grandson tried the peanut butter ice cream that I made in the Ninja Creami Deluxe, he went home and told his mom that he wanted a Ninja Creami for his next birthday. Honestly I thought that it would be something that would in up in the back of the cupboard, so i put off buying it for a long time. I'm glad that I decided to go ahead and buy one and to tell you the truth I don't consider myself an ice cream lover, but this is a game changer because I can control what I use when I make my ice cream. No more preservatives or chemicals in my ice cream and it's actually a lot better tasting than ice cream that I've purchased. My husbands new favorite is coffee ice cream. Mine teeters between Pumpkin Spice Cheesecake and Peanut butter and best yet I don't have to wait until the fall season to get my Pumpkin Cheesecake ice cream. I can make it anytime I want.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Perfect FroYo
on June 3, 2026
Posted by: #GWV
from Anniston, Al
Gender:Male
Purchased a few weeks ago and have been making yogurt in instapot and converting to various frozen yogurt in the CREAMi Deluxe. It has worker extremely well making the froyo but has a power issue. Support is resolving the power issue.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy delight
on May 30, 2026
Posted by: Ice cream crazy
Gender:Male
ONG we have made strawberry ice cream. Watermelon sherbet, chocolate mint and frozen cappuccino in the two weeks we have had it ! Where have you been ? Best thing I’ve bought this year !!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ice cream for breakfast? Yes, Please!
on May 27, 2026
Posted by: Skutovr
from Kansas
Gender:Female
Sometimes I can't put into words just how much I love my Ninja Creami Deluxe. We use it multiple times per week and occasionally multiple times per day. As a diabetic, I often make high protein, low carb ice cream mixes to have for beakfast and/or evening snack. If you don't have a Creami machine yet you definitely should hurry!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing little machine
on May 26, 2026
Posted by: Giorgia_99
from Eugene, OR
Gender:Female
I bought the Ninja CREAMi Deluxe after some careful consideration, a couple of broken blenders, and a lot of money spent on replacements. At that point, I had had enough, and I wanted something semi-professional that could satisfy my love for ice cream while also allowing me to enjoy it safely because of my allergies. I know exactly what goes into my ice creams, and they come out perfectly creamy and delicious every time. You can practically make any kind of flavor or combination, and there is so much room for experimentation! It also saves you a lot of money in the long run, considering how expensive ice cream can be.
Personally, I do not think it is loud at all. To me, it sounds just like a very powerful blender. But that is just my opinion!
Written by a customer while visiting sharkninja.com
Customer Rating
1
on May 24, 2026
Posted by: JGDSMILE
from Missouri
Gender:Female
Does not work!!!
Very unhappy with the machine.
Tried following the troubleshooting.
Fire hazard.
Very unhappy with the machine.
Tried following the troubleshooting.
Fire hazard.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 26, 2026
Hi there,
Thank you for taking the time to share this feedback with us. We understand how concerning and frustrating this experience has been with your Ninja CREAMi Deluxe, especially after following troubleshooting and still having issues.
We can see that you previously reached out to our team and that a resolution was provided. Please reply to that email so we can continue assisting you and complete the process. If you have any further concerns or questions, you’re also welcome to contact us using the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to share this feedback with us. We understand how concerning and frustrating this experience has been with your Ninja CREAMi Deluxe, especially after following troubleshooting and still having issues.
We can see that you previously reached out to our team and that a resolution was provided. Please reply to that email so we can continue assisting you and complete the process. If you have any further concerns or questions, you’re also welcome to contact us using the link below.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Turns Basic Ingredients Into Something Great
on April 16, 2026
Posted by: Gaming Nerd
from Gaylord, MI
Gender:Male
I’ve been using my new Ninja Creami XL for a while now and it’s honestly been even better than I hoped. I figured I’d use it here and there, but it’s turned into something I reach for a lot because it makes frozen desserts at home really easy.
What I like is how much you can mess with it and still get good results. I’ve been doing coffee based mixes, fruit blends, and some lighter sherbet style stuff. It’s pretty forgiving too. If it’s still too firm, a quick respin brings it right back to that smooth texture again, so it doesn’t feel like I’m stuck with whatever came out of the freezer.
I end up with something that actually tastes great, using simple ingredients that I pick myself instead of relying on store bought options.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very easy to use!
on April 12, 2026
Posted by: Mama2twokidz
Gender:Female
The ease of use on this machine is one of its best features. With 11 one-touch programs, you just select your setting and let it do the work—no guesswork or complicated steps.
All you have to do is prep your base, freeze it, and then the machine turns it into a smooth, creamy treat in minutes using its “Creamify” process. The controls are straightforward, and even first-time users can get great results right away.
I also love how customizable it is—you can easily adjust textures or add mix-ins without any hassle. Overall, it’s incredibly user-friendly and makes homemade ice cream feel simple and fun instead of complicated. Highly recommend for beginners and busy households!
Written by a customer while visiting sharkninja.com