Customer reviews from sharkninja.com
Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Average customer rating
4.2 out of 5
4.2
(273 Reviews)
Open Ratings Snapshot
Rating breakdown 273 reviews
5 Stars
185
4 Stars
30
3 Stars
11
2 Stars
12
1 Star
35
81%of customers recommend this product. 
(
138 out of 171
)
Best Buy Privacy Policy
Customer Reviews for Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Customer Rating
5 out of 5
5
All the taste, none of the guilt!
on July 24, 2026
Posted by: KristenW
Ninja creami is such a delicious alternative to high calorie treats. All the indulgence without the guilt! I always have one frozen and ready to spin for whenever cravings hit.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
They try to be helpful
on July 22, 2026
Posted by: Anonymous
Gender:Male
So I got one as a gift and the lights indicated something was wrong, so they sent a new one right away. This one had the same issue. Looking online a lot of Reddit posters said actually the manual is now wrong about the install light but the folks at the Ninja help line could not confirm - and they sent me a third, more deluxe model. Seemed odd that two units would have the same issue, but I was impressed that the people on the help line worked so hard to make it right. So far so good with the product itself. I've liked what I've made but haven't made much yet.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Amazing ice cream
on July 14, 2026
Posted by: Tmac10004
Gender:Male
I love i want another for my other home! Amazing ice cream
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Get this!
on July 9, 2026
Posted by: KatieE
We got this on a whim and I’m so glad we did! We have wanted to make our own ice cream for a long time as the store bought can be expensive for cleaner ingredients. With this, we know exactly what is going into our treats. It is so easy to use and just as easy to clean. It fits in well on my coffee station counter. It is pretty loud but we aren’t bothered by it.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great addition to your kitchen
on July 9, 2026
Posted by: Rugbymom
from Wisconsin
Gender:Female
This addition to my appliances is very useful in my diet. If you see YouTube comments to not buy this, think for yourself first. If you want to make fruity sorbets, high protein ice creams that taste delicious this is for you and your family! Treat yourself to a few extra deluxe pints so you can have several in the freezer ready to go! I have made smooth mango/pineapple sorbets, strawberry yogurt, chocolate mocha ice cream, slushie, the possibilities are endless! One way to fight global warming…cool, frosty drinks, sorbets, ice creams in a few minutes. The clean up is simple, do it right away and then enjoy your dessert.
My husband surprised me with a cute little freezer just for the deluxe pints. Bring on the hot weather!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Great buy!
on July 6, 2026
Posted by: Afe1960
from SC
Gender:Female
We are enjoying this so much. My daughter visited this week & now she wants one!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
on July 5, 2026
Posted by: Espy
from Wy
Gender:Male
Very good machine and blends and make a good texture when done. Would recommend this product to everyone. Thanks
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
Ninja Creami sucks
on June 27, 2026
Posted by: Don’t buy this
from Philly
Gender:Female
I bought this a couple weeks ago and it hardly works. Don’t waste your money
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 1, 2026
Hi there,
Thank you for taking the time to leave a review.
We're sorry to hear that your product has not been performing as expected. We'd be happy to share some troubleshooting tips and tricks that may help improve your experience. However, we noticed that your review doesn't specify the issue you're encountering, so we're unable to provide targeted guidance at this time. Please contact us using the link below with additional details about the problem you're experiencing, and our team will be happy to assist.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
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