Customer reviews from sharkninja.com
Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Average customer rating
4.2
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
185
4 Stars
30
3 Stars
11
2 Stars
12
1 Star
35
81%of customers recommend this product.
(
138 out of
171)
Customer Reviews for Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Customer Rating
2
Missed the Mark
on September 21, 2022
Posted by: BigAl
from Central TX
Gender:Female
[This review was collected as part of a promotion.] Let me preface this by saying I LOVE Ninja/Shark products (except for this one....)
I looked forward to getting the Ninja Creami. I had high hopes it would provide us with a quick and "healthier" ice cream alternative than store bought. I was mistaken. My assumption of quick and easy was dashed when I read that most of the recipes require a "base" ingredient which is prepared and frozen 24 hours prior to use. Normally I am not a manual reader, but for some reason, I actually read the instructions for the Creami and found it rather intimidating. There were so many "DO NOTs" that I was hesitant to try the machine. The recipes, although tempting, seemed to use a lot of less than healthy ingredients. It is a large and heavy machine that seems to be quite limited in its usage.
I looked forward to getting the Ninja Creami. I had high hopes it would provide us with a quick and "healthier" ice cream alternative than store bought. I was mistaken. My assumption of quick and easy was dashed when I read that most of the recipes require a "base" ingredient which is prepared and frozen 24 hours prior to use. Normally I am not a manual reader, but for some reason, I actually read the instructions for the Creami and found it rather intimidating. There were so many "DO NOTs" that I was hesitant to try the machine. The recipes, although tempting, seemed to use a lot of less than healthy ingredients. It is a large and heavy machine that seems to be quite limited in its usage.
Response from sharkninja.comBy SharkNinja, September 22, 2022
We are very sorry to hear that the Ninja™ CREAMi® Deluxe Frozen Treat Maker did not meet your initial expectations. We assure you that your feedback will be kept in mind when making changes to our products in the future. If you have any other questions please do not hesitate to reach back out to us. We can be reached by phone at 1-877-646-5288, Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Bad math
on September 21, 2022
Posted by: Joy1
from Texas
Gender:Female
First of all, how is a “pint” equal to 3 cups? Why don’t they just cal it a 3 cup container or a 1.5 pint container? Next, how can making two 3 cup “pints” give you two quarts of icecream? Last I learned in school a quart was 4 cups. 3 cups x 2 = 6 cups. 2 quarts = 8 cups. Who wrote the descriptions for this appliance? Other than that I’m sure the larger containers will be nice but Ninja, who do you have working for you? It really looks bad to have this in your promo info. Looks like y’all don’t know what you are talking about!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Disappointed
on September 20, 2022
Posted by: ernest0504
from Myrtle Beach, South Carolina
Gender:Male
[This review was collected as part of a promotion.] I have been using this for a week now. I was so excited to use this because we love making ice cream and other types of drinks. Unfortunately, the instructions were confusing. It doesn’t really stir very well especially when you press the bottom, it doesn’t stir the bottom. Though it looks promising but I hope they can improve this because it has a lot to offer. I just manually stir the products so it will blend nicely.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 22, 2022
Thank you for taking the time to share your review with us. We have reached out to you via email to gather more information and assist you further.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to Use, so Much Fun & so Many Choices to Make
on September 16, 2022
Posted by: dmc5
from NW WI
Gender:Female
[This review was collected as part of a promotion.] I was admittedly a bit skeptical of this Ninja Creami Deluxe Frozen treat maker at first. I was asked to try this product in exchange for my honest review and I could not be more pleased with this fantastic appliance. I have had this for a few weeks and had time time to make various slushies, milkshakes, sorbet and ice cream, with and without mix-ins. Follow the simple instructions and all of the great recipes (recipe booklet included) and have FUN. You can also find many other recipes on the internet or create your own. There are literally infinite possibilities. Everything that I have made tasted deliciously smooth and "Creami". It is a bit loud to run the device and you must prepare the pint 24 hours in advance of enjoying, but it is so worth the wait. I am getting ready to order more pint containers so that I will have many available to use.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Not very practical.
on September 13, 2022
Posted by: Jimy
[This review was collected as part of a promotion.] I was excited to use this to make milkshakes, but found that it is not very practical and difficult to store. I would also add that I was not aware that the process to use products takes time. It is not as user friendly as I hoped.
Response from sharkninja.comBy SharkNinja, September 16, 2022
We are very sorry to hear that the Ninja™ CREAMi® Deluxe Frozen Treat Maker did not meet your initial expectations. We value your feedback and will keep it in mind when making changes to our products in the future. If you have any question please do not hesitate to reach back out to us.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fabulous
on September 11, 2022
Posted by: Crittermum
from Nevada
Gender:Female
We made our first, fresh raspberry ice cream and it is the best ice cream we have ever had!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Very cool
on September 10, 2022
Posted by: Hailey
from Sacramento, Ca
Gender:Female
[This review was collected as part of a promotion.] This ice cream maker is very cool technology it actually creates ice cream from solid frozen cream or beam or frozen fruit it has a very strong Blade that cuts through the ice and makes creamy ice cream you often have to spin it a few times to make it creamy but it does give you small portion sized court containers perfect for storage
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Family Treat
on September 9, 2022
Posted by: Bobbers789
from Davie, Florida
Gender:Female
[This review was collected as part of a promotion.] This has been wonderful to enjoy. It is very easy to use and easy to clean. I like all the recipes it came with too. My kids enjoy making their own ice cream! It is a lot of fun. You can mix all kinds of things into your ice cream. I really enjoy having this.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com