Customer reviews from sharkninja.com
Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Average customer rating
4.2
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
185
4 Stars
30
3 Stars
11
2 Stars
12
1 Star
35
81%of customers recommend this product.
(
138 out of
171)
Customer Reviews for Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Customer Rating
1
Stopped working second time using
on June 25, 2023
Posted by: JoEich
The metal thing in the middle is down and stuck. Can’t turn it on or off. We’ve unplugged and plugged. We got it Friday and it was our second time using it. Help
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 26, 2023
Thank you for taking the time to share your feedback with us. We are terribly sorry to hear of this experience and would like to assist you further. To best assist you please reach out to our Customer Care Team at helpfulninja@sharkninja.com.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great concept, Cheap parts
on June 6, 2023
Posted by: jbcxft90
from Tennessee
Gender:Female
I love the Ninja Creami however, after only like the 5th use I am unable to use it anymore due to the outer lid getting stuck to the base and breaking. The lid has a really cheap release button and plastic clip and breaks super easily. Went to order a replacement part and out of stock. Ninja should definitely reconsider the materials used for this part anyways, especially after only getting a couple of uses out of it before it breaks.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Love it except for one important thing!
on June 4, 2023
Posted by: Linz
from Fl
Gender:Female
I have had my ninja creami for close to a year now. A couple times I’ve noticed little shreads of curly plastic in my ice cream. I assumed it was the brush I was cleaning the blade with so I stopped and still saw the plastic pieces when I made my next batch. Today I noticed the inside of the container you make the ice cream in had shreads of plastic missing after I ate some of it and stopped because I saw plastic in it again. I love the concept of this machine but god knows how much plastic I’ve consumed. This is a flaw that needs to be addressed asap before people get sick!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 26, 2023
We are very sorry to hear of your experience and would like to learn more. Please reach out to our Customer Care Team at helpfulninja@sharkninja.com.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Definite Game Changer
on May 30, 2023
Posted by: JCavender7
from Atlanta, GA
Gender:Male
Makes the perfect texture low-calorie high-protein ice cream without xanthum gum. The only downside is that it is quite loud for the full 3 minute spin. Other than that, couldn't be happier of the purchase.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Helping my diet!
on May 29, 2023
Posted by: Bill
from Melbourne, FL
Gender:Male
This thing is a game changer. Since my wife and I are on diets but love ice cream we've been able to make protein ice cream every night. Some nights we skip dinner and just make 2 big bowls of protein powder/almond milk/toppings. The reciepies are everywhere online so theres plenty of choices. The ninja is solid and I am glad I got the bigger model with its large containers.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
WOW
on May 29, 2023
Posted by: Oldman
from Corpus Christi Texas
Gender:Male
This is fantastic machine. Very well built and powerful. Easy preparation and fun to make your own flavors. very happy.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
I'm in love!
on May 22, 2023
Posted by: MizJ
from Detroit, Michigan
Gender:Female
Last year, i tried to get friends and family to convince me "not" to buy this. So glad I didn't get it! This machine is awesome, and I can't stop creating ice cream! The Creami Deluxe is a must have!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Love the unit but no extra pints
on May 3, 2023
Posted by: SuzieQ
from Lancaster PA
Gender:Female
Love this machine , makes the best frozen treats! Only has 2 pints and you can’t buy more, they are unavailable anywhere! Very disappointing and greatly limits the usability of the unit.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com