Customer reviews from sharkninja.com
Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Average customer rating
4.2
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
185
4 Stars
30
3 Stars
11
2 Stars
12
1 Star
35
81%of customers recommend this product.
(
138 out of
171)
Customer Reviews for Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Customer Rating
4
Easy to use with lots of features
on February 14, 2024
Posted by: Heather78
from Nampa, Idaho
Gender:Female
I bought this a month ago and I love it 90% of the time. I am sure it is user error but I get a lot of powedery or sandy ice cream. I have tried adding a little liquid but it seems like that only makes it runny and sandy. For the most part though, having this around has helped me make healthier snack choices. Frozen fruit smoothies are amazing on my way to the gym. I add a little bit of the Lotus energy drink syrup and it is the perfect start! I would suggest buying extra containers because with two people using it, two wasn't enough to have something on hand often. We have 6 containers and that works great for us.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Wow.... amazing.
on February 6, 2024
Posted by: Sadie
from Ottawa, ON Canada
Gender:Female
This creami is amazing. I had my doubts. Even more so when it came out crumbly. Then I added a bit more liquid and did the respin. Wow it's ice cream and it's amazing. I used fairlife protein shake with a tbsp of pudding fat free. Omg so good!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Should have got a different brand…
on January 17, 2024
Posted by: Read the recent reviews
from Nevada
Gender:Female
I received the Ninja Creami Deluxe this December. I have never written a review before, but it fell so short of any expectations that I was compelled to write. I have tried various recipes starting with those in the included booklet and then those on the internet. Not only is the Creami extremely noisy, but the blade falls out while mixing, and the ice cream has to be remixed multiple times because it comes out powdered. I have tried making ices and same problems. And if the ice cream comes out somewhat edible, if you put it back in the freezer, it needs to be mixed again. It just is not worth all the effort for ice cream that is less than par.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 21, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear about your experience with your CREAMi, this is definitely not typical. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear about your experience with your CREAMi, this is definitely not typical. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Broke in less than 2 months
on January 3, 2024
Posted by: Kal12
from Hawaii
Gender:Female
I bought the Creami Deluxe less than 2 months ago. I have used it maybe a total of 8 times. The machine made a loud noise now the blade will not stay in the lid. There was also metal shavings in my cup. After taking everything apart and putting it back together, the blade will not stay in the lid. I paid a lot for this product and am extremely disappointed that it now does not work.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 12, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja® CREAMi® Deluxe 11-in-1 Ice Cream and Frozen Treat Maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja® CREAMi® Deluxe 11-in-1 Ice Cream and Frozen Treat Maker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Bowl always sticks, cannot remove it
on January 3, 2024
Posted by: Review
from AZ
Gender:Female
Bowl always gets stuck when making anything. Currently stuck again.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 11, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear about your experience. We will absolutely share your feedback with the relevant teams here at Ninja. We hope that this has since been resolved for you, but if it hasn't, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear about your experience. We will absolutely share your feedback with the relevant teams here at Ninja. We hope that this has since been resolved for you, but if it hasn't, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ice cream please and much more
on October 31, 2023
Posted by: Iscream4icecream
from Modesto Ca
Gender:Female
I purchased the Deluxe 11 in 1 and I enjoy this machine so much - I didn’t think it was going to churn the ice cream to perfection but I was wrong. I have made several pints since I purchased this ‘member of the family’. Yes, I deem it a member of my family. I do have one suggestion find a way to make it do this great work quieter. But I’m okay with the ‘could be less noisy’ machine because it is producing just what I want. I am very happy I spent the money. Read the manual first so you will know how to operate. Easy to clean, sleek, at this point seems durable, and very easy to use. I like this one. I recommend this product.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Warranty don't cover parts ninja knows break easy
on October 22, 2023
Posted by: Gomez
Used 3 times and the pint no longer locks into machine. It is also not covered by warranty and it's a known issue. Has turned out to waste of money but ninja made a profit.
Written by a customer while visiting sharkninja.com
Customer Rating
3
It’s ok
on October 14, 2023
Posted by: KB07
Gender:Female
Overpriced and overrated. If you’re seriously addicted to ice cream then maybe this is the answer but if it’s a casual treat this is wayyyyyyy to much money.
Written by a customer while visiting sharkninja.com