Customer reviews from sharkninja.com
Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Average customer rating
4.2 out of 5
4.2
(273 Reviews)
Open Ratings Snapshot
Rating breakdown 273 reviews
5 Stars
185
4 Stars
30
3 Stars
11
2 Stars
12
1 Star
35
81%of customers recommend this product. 
(
138 out of 171
)
Best Buy Privacy Policy
Customer Reviews for Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Customer Rating
5 out of 5
5
on March 21, 2024
Posted by: Chyna
from Pennsylvania
Gender:Female
I got this product 3 weeks ago and love it!!!! Best gadget for ice cream etc.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Great for frozen treats not great for weight loss.
on March 17, 2024
Posted by: Lizzy
from Texas
Gender:Female
I have a love hate relationship with this machine. It works great and everything I’ve made is delicious. But now I want ice cream and treats everyday which is not very good for weight loss.
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Best purchase
on March 13, 2024
Posted by: Kayy
from Newcomerstown, OH
Gender:Female
As someone who loves ice cream I can promise that you will be glad to buy one! Keep in mind that most of the recipes call for freezer time of 24 hours.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Love, love, love
on March 8, 2024
Posted by: luvcrafts2day
from Virginia
Gender:Female
Bought this about a month ago and have used it everyday. I'm hooked. You do have to experiment, but I have loved everything I've created. I do low fat recipes and they are delicious. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
No more store bought ice cream!!
on March 7, 2024
Posted by: Roxbailey
Love my ninja! Took me a few tries to get exactly what I needed, But now it’s wonderful! I use protein drinks which create excellent low fat , high protein enjoyment!!
Written by a customer while visiting sharkninja.com
Customer Rating
3 out of 5
3
Ninja CREAMi Deluxe Review: It's a 3-Star From Me
on March 7, 2024
Posted by: DCinCO
from Denver, CO
Gender:Male
As someone who owns a lot of Ninja products and has generally been impressed with their performance, I had high expectations for the Ninja® CREAMi® Deluxe. Ninja's products usually live up to their promises, so I was excited to add this to my collection. However, after some time with it, I'm landing on a 3-star rating.
The idea of making a variety of frozen treats at home was very appealing. Unfortunately, the execution hasn't been as flawless as I hoped. The ice cream often comes out too soft, almost like soup, and the sorbet is too icy, needing a remix to get closer to the right texture. This has been a bit of a letdown.
Also, the machine is loud. I mean, really loud. It's something to think about if you're sensitive to noise.
On the positive side, like most Ninja products, it's user-friendly, fits well in the kitchen, and isn't too hard to clean. This aligns with the quality and convenience I've come to expect from Ninja.
But, the price tag is steep. Considering the performance issues and how often I find myself actually using it, I'm questioning the value it offers for the price.
In conclusion, while I usually swear by Ninja products for their reliability and effectiveness, the Ninja® CREAMi® Deluxe has been a mixed experience. It has its strengths, like ease of use and cleaning, but the inconsistency in treat quality, noise level, and high cost are significant drawbacks. It's an okay gadget, but it might not meet everyone's expectations, especially if you're familiar with the usual Ninja standard.
Response from sharkninja.comBy SharkNinja, March 13, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't completely happy with your CREAMi. We will absolutely share all of your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5 out of 5
5
Another Excellent Ninja Product!
on March 6, 2024
Posted by: NC Fan
from NC
Gender:Female
I’m a Ninja fan! The Creami is my fourth Ninja product (pressure cooker, indoor grill, & dual brew), and I LOVE them all! There’s so many low-calorie frozen treats to be dreamed of & made with this machine. My best hint for success is to let your frozen treat set out for about 15-17 minutes before you move it to the Creami for the magic to happen!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1 out of 5
1
Good, then went downhill fast!
on February 23, 2024
Posted by: Minnow
from Virginia
Gender:Male
I bought this less than a month ago, and the first 2 uses...fantastic! 3rd use, it jams twice. Smelled burned metal, and it took a bit to get lid off. Gear on paddle and on plastic lid dark. Paddle got stuck even after letting ice cream thaw a bit before attempt. The bad part is, I can't get a replacement blade or lid. Out of stock. Does this happen alot? Internet says yes.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 16, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your CREAMi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
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