Customer Reviews for Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Customer Rating
1
Does NOT last even with careful use
on September 2, 2024
Posted by: Barb
from Michigan
Gender:Female
Bought in May and have loved until loud noise out of after 4 months. Now blade will not stay in lid when machine tries to engage to spin. Always careful to follow directions and watch everything to be sure not to stress machine unnecessarily.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, September 23, 2024
Hello Barb,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja CREAMi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
Why is this always breaking on your customers??? Go back to the drawing board!
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, September 19, 2024
Hello there,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja CREAMi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.
I love the ninja. I made my first icecream using a TikTok recipe with my classroom and the kids as well as the adults loved it. The only problem there was a slight metallic taste after each spoonful. I attributed the after task to the blade, but upon reading a few reviews I believe it was the containers
Had this about a month now. Makes ok ice cream. A lot of the times, you have to remix several times. The blade has already fell off 3 times into the quart. After mixing, if you leave it plugged in, the next time using it you have to unplug it, even if you use it the next day as it will not power on.
Response from sharkninja.comBy SharkNinja, September 17, 2024
Hello, Thank you for taking the time to leave a review. We’re deeply unhappy to hear about the trouble this may have caused. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen