Customer reviews from sharkninja.com
Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Average customer rating
4.2
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
185
4 Stars
30
3 Stars
11
2 Stars
12
1 Star
35
81%of customers recommend this product.
(
138 out of
171)
Customer Reviews for Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Customer Rating
5
Love my ninjas
on October 19, 2024
Posted by: Sandra
I had issues with the he first one, they sent me out a new one, been great
Written by a customer while visiting sharkninja.com
Customer Rating
5
So much fun!!!
on October 15, 2024
Posted by: KUZY
from Metuchen, NJ
Gender:Male
So much fun to use. I use it everyday to make my Creamiccino. It is delicious.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Creamy Dream
on October 6, 2024
Posted by: BooBoo
I bought this a few weeks ago and we love it.. it makes the best ice cream ever. Can’t wait to make my next batch of creamy ice cream.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Great Machine with One Big Glitch
on October 1, 2024
Posted by: Bruce
from Canton, GA
Gender:Male
Recent versions of this machine have a glitch. You have to physically unplug the machine to be able to turn it back on once it's been sitting overnight. Ninja's service team (which has otherwise been excellent) claimed this is an intentional feature to protect the motor from overheating. Not only is that explanation ridiculous, versions of the Ninja Deluxe from 6+ months ago don't have this problem. Having to unplug and plug this in every time I use the ninja is a minor inconvenience. I just hope this doesn't indicate future issues related to the motor protection function. Otherwise, I love the device, though the instruction could have been more clear. This is a 5-star device though they lost 2 stars for not taking responsibility for this issue with recent units.
Response from sharkninja.comBy Ninja Kitchen, October 10, 2024
Hello Bruce,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja CREAMi. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja CREAMi. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
1
on September 28, 2024
Posted by: Fabiana
from McKinney, TX
The Creami was good and I loved it, but they lied about giving you extra pins because I didn’t receive extra pins at all.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, October 7, 2024
Hello,
Thank you for taking the time to leave a review.
This isn’t the experience we want our customers to have and we’re eager to help. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
This isn’t the experience we want our customers to have and we’re eager to help. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love my Creami Deluxe!
on September 22, 2024
Posted by: KitchenWitch
from Florida
Gender:Female
We have made many flavors of ice cream and they have all turned out great. I just made Mandarin Orange Sorbet. I am so pleased with my Creami. It is necessary to plan ahead. I can't just think I'd like ice cream--there's a 24-hour freeze before I can eat ice cream. But it's worth the wait.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Game Changer
on September 22, 2024
Posted by: Lisa26
from Austin, Texas
Gender:Female
I bought this about a month ago and have made several different ice creams and sherbets. I am kicking myself for not having an ice cream maker before. It is so easy, doesn’t take much time at all. I am making high quality ice cream with high quality ingredients that I control at a fraction of the cost of a good store bought ice cream.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Delicious and healthy
on September 19, 2024
Posted by: Chris N
I bought this after trying at my in laws house. I love sweet treats and this is a perfect way to make healthy alternatives to high fat or high carb ice cream.
Written by a customer while visiting sharkninja.com