Customer Reviews for Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Customer Rating
2
on December 22, 2024
Posted by: San19
I have just bought this after reading lots of reviews but I can’t say I love it. It’s fiddly to attach the bowl and the paddle. Getting the bowl in and out is hard. I made sorbet and it’s very icy. For the price not impressed
Response from sharkninja.comBy SharkNinja, January 27, 2025
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should.
Please give our team a call at 1-800-365-0135 so we can help with this. Kind regards,
Cool product but I bought it as a Christmas present and the box showed up to my house saying “ninja Creami” all over the outside of the box, so it ruined the surprise
This machine is very, very loud. All it does is stir. You have to plan for your dessert more than 24 hours in advance. We sent it back.
Response from sharkninja.comBy SharkNinja, January 17, 2025
Hello, Thank you for taking the time to leave a review. We're sorry to hear that you weren't happy with your CREAMi Deluxe, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. Kind regards, Ninja Kitchen
Hate having to unplug/plug in power cord every time prior to using. Love Creami & works well. Directions should include to leave frozen product on counter for 10 minutes or so prior to spinning.
I bought it a month ago and was not happy with the slushy feature. I followed the instructions and went on line to gather more information but still a problem. I believe the machine maybe better in few years after a few tweaks… I returned the machine.
Response from sharkninja.comBy SharkNinja, November 1, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that the NC501 wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Works great, makes great ice cream with healthy ingredients. Only thing I have is that you have to unplug the unit all the time or you have to power cycle it to turn it on
I LOVE my Ninja Deluxe Creami!! It makes awesome treats. Allows me to do a half or a whole batch. The creamaccino is the perfect texture!! The only reason I didn’t give it 5 stars is the LOUD factor. When you creamify it is so noisy. Fortunately the cycles are not too long so it’s not a long time for the loudness.