Customer reviews from sharkninja.com
Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Average customer rating
4.2
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
185
4 Stars
30
3 Stars
11
2 Stars
12
1 Star
35
81%of customers recommend this product.
(
138 out of
171)
Customer Reviews for Ninja - CREAMi Deluxe 11-in-1 Ice Cream and Frozen Treat Maker, XL 24oz pints, Sorbet, Gelato, Milkshakes, Frozen Yogurt - Navy
Customer Rating
5
Great product
on January 16, 2025
Posted by: Sdr1
Bought one as a gift and loved it so much I got one too
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Ninja Yet
on January 16, 2025
Posted by: Nikki23
from Brandywine, MD
Gender:Female
Machine does exactly what it says it will. I've tried everyone of the settings and I must say I am thoroughly impressed! The Gelato is so decadent and the iced coffee feature has saved me so much money! We have healthy ice cream every night and I'm so happy with the purchase!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
I like it
on January 11, 2025
Posted by: Brooke
from Ohio
Gender:Female
I just got a Ninja Creami Deluxe for Xmas. I wanted to be able to make ice cream, slushies and other things at home. I’m still new to the game as I’ve only used it a few times so I’m still learning how to do it all and what ingredients to use, etc. But so far it’s been going good and I like it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works Great
on January 9, 2025
Posted by: viscutz56
from Peoria, Arizona
Gender:Male
I bought this on Christmas day and so far I'm extremely happy with the results.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Hope it gets better through the learning curve.
on January 9, 2025
Posted by: I-Scream
from Woodbury, MN
Gender:Male
So far, not so good. I bought this as a gift for the family at Christmas. It seems fairly basic and easy to use, but I've had a couple of issues early on. First. I made ice cream the first night and it turned out OK...some testing and improvements that I can make will improve the cream itself...but, upon the second use, IT DIDN'T TURN ON!!! I had to unplug it and plug it back in a couple of times before it finally kicked back on...hoping that was a weird one-off. The other issue that I've had was the actual blade popping off a couple of times...Even after I let the ice cream mixture sit/warm for 10+ minutes...When that happens, it can also be very difficult to get unlocked or open. I had to fidget with it for 5 minutes one time to get it unlocked. I will try to update this review as I have more time with the machine.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 20, 2025
Hello,
Thank you for taking the time to provide your feedback.
We're truly sad to learn that you've been having this experience with your ice cream maker. Something doesn’t seem quite right about how your product is performing; we’d like the opportunity to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can look further into this situation for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
We're truly sad to learn that you've been having this experience with your ice cream maker. Something doesn’t seem quite right about how your product is performing; we’d like the opportunity to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can look further into this situation for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fun to use
on January 2, 2025
Posted by: AlmaS
from Texas
Gender:Female
Christmas gift for my teenager. He loves it. It's so easy to use and clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Better than store bought ice cream
on December 30, 2024
Posted by: Xtraordinary
from Alabama
Gender:Female
I recently bought the Ninja Creami XL, and it has completely transformed my dessert game! This machine is a powerhouse, effortlessly turning a variety of ingredients into smooth, creamy ice cream. The non-stick pints are easy to clean, and the multiple settings allow for perfect customization.
This was the perfect addition to our family christmas sleepover. It’s also a bit loud, but that’s a small price to pay for homemade ice cream that’s ready in minutes. Overall, the Ninja Creami XL is a fantastic investment for any ice cream lover. Buy extra pints if entertaining a large crowd as your bases has to freeze for a min of 24hrs, Highly recommend still, as it's all worth it!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Makes good ice-cream!
on December 27, 2024
Posted by: Jimmy
Does what it is advertised to do. You do have to run the ice-cream base through several cycles to get to soft-serve consistency. Have only made ice-cream so far. Recipe book is a good start so experiment! It's noisy so don't run it at nap time.
Written by a customer while visiting sharkninja.com