Customer reviews from sharkninja.com
Shark - AquaReach Cordless Vacuum and Mop, with Extendable Reach Wand - Blue
Average customer rating
4.8
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
213
4 Stars
33
3 Stars
5
2 Stars
1
1 Star
4
95%of customers recommend this product.
(
105 out of
111)
Customer Reviews for Shark - AquaReach Cordless Vacuum and Mop, with Extendable Reach Wand - Blue
Customer Rating
4
Love it but…
on September 29, 2026
Posted by: KJreviews
from Mequon, WI
Gender:Female
I will first start by saying I love this thing. I have a Tineco which honestly performance wise is probably a better wet vac than the aquareach. But the wand and scrubber alone make the AquaReach the better bet. My only issue is the wand is not long enough to reach my ceilings. We have 8 foot ceilings and the wand just does not reach that high. The other thing is the flat pad I feel like is too flimsy to use on walls and you definitely can not spray from the fly pad nozzle while using the flat pad on reachable wall portions.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Deb S.
from Winder, GA
Gender:Female
Verified Purchase:Yes
This product was everything I hoped for and more! I can take it anywhere and it does the job! My floors never looked so clean and I have a steam mop. The best part is that it's so easy to keep clean.
Written by a customer while visiting sharkninja.com
Posted by: 12345678910
from Florida
Gender:Female
Verified Purchase:Yes
I had Shark’s other wet dry cordless vacuum previously, and this one does a much better job cleaning my floors. It sucks up the dirty water off the floor better, so less residue left behind and floors dry faster. The battery lasts longer, and it’s much easier to clean. I love the ability to use the wand on walls/doors, but wish the tubing was a little more stretchy. It is easy to lift the vacuum up when needing to reach higher places though. Overall great wet dry vacuum and worth the extra money.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: xfilecsm
from Southeast Texas
Gender:Male
Verified Purchase:Yes
This wet/dry vacuum is amazing. Superior to my Bissell in pretty much every way. I'm VERY happy with the Shark
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Wendynah
from Florida
Gender:Female
Verified Purchase:Yes
I honestly feel it lacks power. It does have a lot of different heads to help clean more areas but the Tineco was more powerful and quicker cleaning. This mop takes me longer and only has a 1 hour time limit.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 23, 2026
Hi Wendy,
Thank you for taking the time to leave a review.
We appreciate your feedback and understand that cleaning performance and battery runtime are important factors when choosing a vacuum mop. We can see how comparing it to another brand felt more powerful and cleaned more quickly may have impacted your experience. We'll be sure to share your review with the appropriate teams internally.
In the meantime, we'd recommend reviewing the troubleshooting guide below to help ensure your unit is performing as intended:
https://support.sharkninja.com/article/WD550-Series-Shark-AquaReach-Hard-Surface-Vacuum-Mop-System---Troubleshooting-Guide
If you continue to experience concerns after following the troubleshooting steps, please use the contact information provided at the end of the guide to connect with our support team for further assistance.
Kind regards,
SharkNinja US
Thank you for taking the time to leave a review.
We appreciate your feedback and understand that cleaning performance and battery runtime are important factors when choosing a vacuum mop. We can see how comparing it to another brand felt more powerful and cleaned more quickly may have impacted your experience. We'll be sure to share your review with the appropriate teams internally.
In the meantime, we'd recommend reviewing the troubleshooting guide below to help ensure your unit is performing as intended:
https://support.sharkninja.com/article/WD550-Series-Shark-AquaReach-Hard-Surface-Vacuum-Mop-System---Troubleshooting-Guide
If you continue to experience concerns after following the troubleshooting steps, please use the contact information provided at the end of the guide to connect with our support team for further assistance.
Kind regards,
SharkNinja US
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features!
on September 20, 2026
Posted by: Smile1495
from Cisco
Gender:Female
[This review was collected as part of a promotion.] I bought a week ago and so far it's awesome!!! I love that I can do so much with it! Definitely a game changer!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!
on September 20, 2026
Posted by: Happy customer 67
from Pennsylvania
Gender:Female
I've had the Shark Aquareach vacuum for a few months. It maneuvers nice. I cleaned approximately 2000 square feet on one charge. Used two tanks of cleaner. The dirty tank didn't need emptied until I was done. The suction is good. The cleaning concentrate smells good.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Cleans everything anywhere!
on September 18, 2026
Posted by: LudM
from New York, NY
Gender:Female
[This review was collected as part of a promotion.] This cordless vacuum is very efficient in cleaning up virtually any messes quickly and well, and that includes both liquids and solids. It reaches many difficult places and can be used on many different surfaces effectively. If you made a big mess don't worry if you have this around. You won't spend a lot of time cleaning because it's fast and thorough.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com