Customer Reviews for Ninja - Foodi PossibleCooker PRO, 8.5qt Multi-Cooker - Stone Purple
Customer Rating
1
Coating comes off in food.
on November 28, 2025
Posted by: Oakley
from Swanton vt
Gender:Female
I bought this a a week ago to replace my old crock pot that lasted 15 years. I opened it and hand washed it with a sponge and dried it. I spent a lot of money on making a huge batch of chicken vegetable soup for a family gathering. I had to throw the whole batch out because as it cooked the inner coating came off around the bolts and mixed all in the soup. Very disappointed in this product.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 5, 2025
Hi there, Thank you for sharing your feedback. We’re so sorry to hear about your experience with the PossibleCooker PRO. That’s definitely not what we want for our customers, especially when preparing a special meal for family. Please know this is not typical, and we’d love the opportunity to make it right. Feel free to reach out to us by phone at 1-800-365-0135. Our team will assist you with a replacement or solution as quickly as possible. Thank you for bringing this to our attention, we truly appreciate your feedback and the chance to improve.
I absolutely LOVE this crockpot. I cook everything in it including Gumbo and vegetable soup. Clean up is SO EASY! I can brown my roast or whatever meat I am cooking in this pot before setting it to cook.
We have used ours 3 times and the non-stick is flaking off.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 26, 2025
Hello,
Thank you for taking the time to leave a review.
We’re disappointed to hear that the non-stick coating is flaking after only a few uses, that’s not the quality we aim to deliver. We’d love the opportunity to make this right for you. Your feedback is very important to us and will be shared with our product team to help improve future designs. Please reach out to us at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen
I miss the old multi cooker, this one just doesn't seem to cook as well. Before I could have tender shredded meat in as little as 4 hrs, now I can cook a 6lb shoulder on low for 10 hrs and it still comes out tough.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 17, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re sorry to hear that the new multi-cooker isn’t meeting your expectations. Cooking performance can vary depending on settings and cut of meat, so we’d love to help troubleshoot this for you. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.