Customer reviews from sharkninja.com
Ninja - MultiPot XL 12-in-1 DualZone Multicooker - Cyberspace
Average customer rating
4.8
(266 Reviews)
Rating breakdown 266 reviews
5 Stars
221
4 Stars
38
3 Stars
7
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
152 out of
156)
Customer Reviews for Ninja - MultiPot XL 12-in-1 DualZone Multicooker - Cyberspace
Customer Rating
3
Almost Perfect-ish
on October 13, 2026
Posted by: EricS
Gender:Male
My first impression was to give this 5 stars but there is one big issue that I'm shocked more reviews don't mention. While being able to cook two different things side by side is a nice option, I think most of the times the single 7.5 qt pot will be used. So why the split lid?! It feels flimsy, has minor fit issues, is wildly overengineered and cannot be locked together to open with one hand when checking on food in the large singular pan. The large steam holes on each lid along with the fact that there is a noticeable gap between the two lids when closed, also means this slow cooker looses much more moisture than its competitors. Given its function and the rest of the unit, I was going to give it 4 stars BUT the fact that you have to interact with the lid multiple times during a cook makes its lackluster function and quality even more disappointing. I'm hoping the team realizes the shortcoming and offers maybe a singular glass lid or something similar as an added accessory. As a product designer, I might be more sensitive to things like this, but it felt like a major shortcoming to an otherwise smart and well designed lineup of appliances.
Response from sharkninja.comBy SharkNinja, October 14, 2026
Hey Eric,
Thank you for taking the time to leave a review.
We're sorry to learn that the lid design of your MultiPot XL hasn't met your expectations. We appreciate the detailed feedback you've provided and can understand your frustration, particularly as the lid is such an important part of the cooking experience. It's great to hear that your initial impression of the product was very positive and that you value the flexibility of being able to cook separate dishes side by side or use the larger cooking area. However, we recognize your concerns regarding the split-lid design, including the fit, ease of handling, and the ability to check on food while cooking. Detailed feedback like this helps us better understand how our products are used in real-world situations and highlights areas where customers see opportunities for improvement. Your suggestion of an optional single-piece glass lid is valuable, and we'll ensure your comments are shared with the relevant teams for future consideration.
Kind regards,
SharkNinja US
Thank you for taking the time to leave a review.
We're sorry to learn that the lid design of your MultiPot XL hasn't met your expectations. We appreciate the detailed feedback you've provided and can understand your frustration, particularly as the lid is such an important part of the cooking experience. It's great to hear that your initial impression of the product was very positive and that you value the flexibility of being able to cook separate dishes side by side or use the larger cooking area. However, we recognize your concerns regarding the split-lid design, including the fit, ease of handling, and the ability to check on food while cooking. Detailed feedback like this helps us better understand how our products are used in real-world situations and highlights areas where customers see opportunities for improvement. Your suggestion of an optional single-piece glass lid is valuable, and we'll ensure your comments are shared with the relevant teams for future consideration.
Kind regards,
SharkNinja US
Written by a customer while visiting sharkninja.com
Customer Rating
5
My newest addition to my kitchen
on October 12, 2026
Posted by: MariaC
[This review was collected as part of a promotion.] I'm so excited to received this Ninja Multipot XL 12-in 1, I been wanting to get one for the longest time. This pot has such a beautiful color, it was very easy to setup, the appliance comes with a single 7.5-qt pot & two 3.3-qt and best part a condensation catcher very convenient. The noise control is very low. Functions are simple undertandable, is well built, with a built in safety control, and it cleans up in no time, is also dishwasher safe. This multicooker is incredibly a life saver for us women who work a 40 hr week and need to come home and cook. Im in love with my new Ninja.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love this!
on October 12, 2026
Posted by: TaylorJ
[This review was collected as part of a promotion.] I love this slow cooker!! Especially that I can cook two things at once or use the MegaPot too! It has so many different settings I am excited to try them all!!
(click to see the video)
Written by a customer while visiting sharkninja.com
Customer Rating
5
Game changer
on October 12, 2026
Posted by: ElizabethR
[This review was collected as part of a promotion.] I received this product complimentary for my honest review and I have to say I’m extremely impressed. It has made cooking so much easier and more convenient. My favorite feature is being able to cook two different foods at the same time using different settings on each side, which saves a lot of time, especially on busy days. It’s also great for larger meals when I have family and friends over. The setup was simple, and the controls are easy to use. Another pro is that it’s easy to clean after cooking. Overall this appliance has made a big difference in my life and I would highly recommend it to anyone looking to make their life easier.
Written by a customer while visiting sharkninja.com
Posted by: Miranda s
from Illinois
Gender:Female
Verified Purchase:Yes
Love this slow cooker. It makes my life easier I can make dinner and a side
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Jenn G
from Birmingham
Gender:Female
Verified Purchase:Yes
I absolutely love the versatility of the cooker. The little tray that catches water is amazing.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: PABPA
from Dayton OH
Gender:Male
Verified Purchase:Yes
Great slow cooking upgrades from usual crock pots. Love the timer and addition to switch to warm automatically after timed cook. Cleans easy. Looking forward to trying other uses.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Multi Cooker Makes Food in Half the Time
on October 4, 2026
Posted by: IsabellaF
[This review was collected as part of a promotion.] I love this multicooker! It makes cooking so much easier for our household. It has so many different features but the best part is the separate containers so that you can make different dishes at the same time which cuts down on cooking time by half. Also love the keep warm feature for family gatherings. The look of the device is also sleek and modern. Please make sure to read the manual because there is a learning curve since there is so much you can do with it. Love it!
Written by a customer while visiting sharkninja.com