Customer reviews from sharkninja.com
Ninja - MultiPot XL 12-in-1 DualZone Multicooker - Cyberspace
Average customer rating
4.8
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
202
4 Stars
37
3 Stars
6
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
147 out of
151)
Customer Reviews for Ninja - MultiPot XL 12-in-1 DualZone Multicooker - Cyberspace
Posted by: Judy Leach
from Marengo, Il.
Gender:Female
Verified Purchase:Yes
I am an avid Ninja fan and have quite a few Ninja products. I currently have the IQ Cooking system and 7 qt. Possible Pot. In addition, I have owned almost all of the cooking systems Ninja has had to offer and have loved all of them. When I saw this cooker with the option of using smaller dual pots I was intrigued and order it. Honestly, I have not yet used this cooker, but have done quite a bit of research before taking it out of the box since I had so many reservations on the functionality.
Yes, this cooker has a lot of functions, but most of them have limitations and preprogramming doesn't allow changes to temperature and/or cooking time. For example, the rice setting is for white rice only. If you use brown rice that requires more liquid and a longer cooking time, you have to find a function that will fit into the parameters to add more liquid and cooking time. Previous cookers have offered a manual setting that cook time could be set manually.
I do like the idea of cooking two different foods in the smaller pots, but at this time, coordination of the two dishes has to be done manually. Knowing Ninja, it is likely they will come out with a newer model that will have a Smart Finish so both pots are done at the same time. I wouldn't be surprised if a newer model didn't include a probe for at least one of the pots.
I am an experienced cook, and use my Ninja cooker often, but I am disappointed in the versatility of functions and the lack of manual control in this model. I have decided to return this cooker and am hopeful that Ninja produces an upgraded model that is more useful.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
A kitchen must have!
on September 27, 2026
Posted by: Sorchamist
from Sarver, PA
Gender:Female
As soon as I saw this Ninja multi-pot, I knew I had to have it. I've only had it long enough to make one meal so far. I made fried chicken planks on one side and macaroni and cheese on the other using the recipes out of the book. I felt that the 375 temperature was a little too hot for the chicken planks, I'll use 350 next time. But aside from that, everything turned out perfectly. It made the most creamy macaroni and cheese and the planks were crunchy and delicious. I can't wait to make many more meals in this beauty!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on September 27, 2026
Posted by: Dnymanglock22
from Newton Kansas
Gender:Male
It is the most versatile cooker I have owned. It is an outstanding product.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on September 27, 2026
Posted by: Big Den
Gender:Male
[This review was collected as part of a promotion.] I love the versatility, I’m able to do 2 separate things at one time
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
So convenient , easy to use , and perfect for everyday cooking
on September 25, 2026
Posted by: AndriianaH
[This review was collected as part of a promotion.] I’ve been really impressed with multicooker. It feels very well made and makes everyday cooking so much easier. I love having so many cooking functions in one appliance, especially when I don’t want to use several different pots and pans. It heats evenly, is easy to use, and cleanup is surprisingly simple. I also like that it doesn’t take up too much space for everything it can do . I’ve already used it for different meals, and everything has turned out great. Definitely something I can see myself using all the time.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Accessories need to be included
on September 24, 2026
Posted by: Zo6719
Gender:Female
Cost since Tariffs announcement is getting too much. 4 the cost of close to a stove, all accessories should be included like the crispy storage lids.and rack should be Includrd with this. I assumed when looking at videos instead of checking everything about the word lids.
Response from sharkninja.comBy SharkNinja, September 29, 2026
Hey there,
Thank you for taking the time to leave a review.
We appreciate you taking the time to share this feedback, as we understand how frustrating it can be to discover that certain accessories are sold separately. Customer feedback like yours is incredibly valuable, and we'll be sure to share your comments with the relevant team for review. Thank you for helping us identify areas where we can improve the purchasing experience and product information.
Kind regards,
SharkNinja US
Thank you for taking the time to leave a review.
We appreciate you taking the time to share this feedback, as we understand how frustrating it can be to discover that certain accessories are sold separately. Customer feedback like yours is incredibly valuable, and we'll be sure to share your comments with the relevant team for review. Thank you for helping us identify areas where we can improve the purchasing experience and product information.
Kind regards,
SharkNinja US
Written by a customer while visiting sharkninja.com
Customer Rating
5
So useful!
on September 23, 2026
Posted by: CINTHYAR
[This review was collected as part of a promotion.] Wow! What a great kitchen appliance ! You can cook pretty much anything in this and save time, space and cleaning time. It’s super big you can make and/or keep warm enough food for a small gathering. The materials are good quality, nonstick pots. It’s easy to store though it does take up some space itself. I love that it even has la condensation water catch so when you open the lids the water doesn’t drip on the food pot. That’s so cool! It’s all in the small details and ninja thought about everything with this appliance.
(click to see the video)
Written by a customer while visiting sharkninja.com
Customer Rating
5
cook fast
on September 23, 2026
Posted by: cha72
from Salem,VA 24153
Gender:Female
[This review was collected as part of a promotion.] IT cooks fast .I potato soup and home made applesuce today . I love it very munch .
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com