Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,637
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,683 out of
1,817)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5
Great features!
on December 26, 2024
Posted by: ME2025
from Lubbock, TX
[This review was collected as part of a promotion.] I got this for Christmas and I have loved it!! I love that I am able to make high quality coffee at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simply Amazing
on December 26, 2024
Posted by: Jared
from Wilmington, NC
Just got this as a Christmas gift and I made an Americano this morning!!!amazing. The flavor of the espresso and the coffee was just simply refreshing I'm never using my other brewer again. I highly recommend the Vertuo Pop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the way it brews
on December 26, 2024
Posted by: Michelle m
from Leicester ny
[This review was collected as part of a promotion.] The flavor using this machine is so wonderful a lot of other machines make my coffee taste like water the ay this brews makes it so u can taste the coffee i love coffee again
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee at home is my new favorite!
on December 26, 2024
Posted by: britjay
from Portland, OR
[This review was collected as part of a promotion.] I bought this last month and I haven’t visited a coffee shop since. Thanks to my Vertuo, my espresso at home is my new favorite coffee. It is so easy to use and there are so many different options to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Money Saver
on December 26, 2024
Posted by: kadams101
from Parker Colorado
[This review was collected as part of a promotion.] I bought this because I was spending way too much on going out for coffee and it’s the best thing we did!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee flavors and easy to use machine
on December 26, 2024
Posted by: Nicole
from Lynnwood Washington
[This review was collected as part of a promotion.] I got this as a gift and I’m serious when I say I’ll be making my own coffee at home from here on out!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent brew every single time!
on December 21, 2024
Posted by: Sailor at forty
from All over
[This review was collected as part of a promotion.] The delicious foam, wonderfully brewed cups will cause you to reconsider just one cup. Wonderfully prepared coffee every time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great coffee, but...
on December 20, 2024
Posted by: JT
from SF, CA
(Vertuo Pop+) Returned after one month because: #1 The coffee temperature was barely warm, thus I had to heat it up in the microwave, every time. Background; Most coffee shop brews are too hot for me. A typical Starbucks coffee I have to let sit for a few minutes with the lid off, to cool to a comfortable temp for me. This machine produces great coffee but at a temperature that is only warm. I've read other reviews that have stated this also. #2 It's so loud! And vibrates on the counter! #3 The slide mechanism that empties the used pod into the bin stopped working after only a few uses. Not a big deal, but it's something. It does brew great tasting coffee, but if you like it on the hotter side, the machine I got didn't make it that way.
After some research, I purchased the VertuoPlus ( Breville, rounded top), and what a difference. The temp is more on the hotter side, I could even let it sit for a minute for the temp to calm down a little for me. And it's much quieter, just a pleasant humm. The water tank is larger, and can be moved to either side or behind the machine. The one touch electric opening and closing is a bonus, and the pod disposal slide is working fine. I think this one is a keeper and I hope it lasts for years.
Response from Nespresso USABy Allison, Customer Service, December 21, 2024
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA