Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6 out of 5
4.6
(2,019 Reviews)
Open Ratings Snapshot
Rating breakdown 2,019 reviews
5 Stars
1,635
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product. 
(
1,681 out of 1,815
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5 out of 5
5
Simple
on October 14, 2026
Posted by: Bill
from Tallahassee FL
[This review was collected as part of a promotion.] Easy to use and makes great coffee. It's great for the office.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
easy and convenient
on October 14, 2026
Posted by: rj
from texas
[This review was collected as part of a promotion.] i was never much of a make-coffee-at-home person because i don’t care for all the clean up and accessories that come with other machines. the verturo pop+ completely changed my POV and makes the coffee experience relaxing and indulgent, as it should be.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great addition to bedroom coffee station!
on October 12, 2026
Posted by: FSUFAN1106
from Minneapolis, MN
[This review was collected as part of a promotion.] I really like this machine - it's a nice size for our bedroom 'coffee bar,' the coffee tastes great and the unit looks elegant.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Nespresso is part of my everyday life!
on October 11, 2026
Posted by: Marel1508
from Miami
[This review was collected as part of a promotion.] I absolutely love Nespresso! I own three Nespresso Vertuo machines: one in my office, one at home, and my new Vertuo Pop, which I purchased specifically for traveling. I love being able to enjoy my favorite Nespresso coffee wherever I am, whether I’m working, relaxing at home, or on the go.
The coffee is delicious, the variety of flavors is amazing, and every cup makes my day a little better. Nespresso has truly become part of my daily routine, and buying the Vertuo Pop was the perfect way to take my coffee experience with me when I travel. I’m a very happy and loyal Nespresso customer, and I can’t wait to try even more coffee varieties!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
Terrible machine with watery espresso
on October 11, 2026
Posted by: Jody
from Long Beach CA
This just arrived and the espresso and coffee is so watery and weak compared to the larger machines. Machine is very light and you have to hold it down and keep it from moving while at the same time lowering the top and locking it. Very much regret this purchase and I can’t believe all the positive reviews.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, October 12, 2026
Thank you for your review, Jody. All Vertuo machines use the same patented Centrifusion technology to brew a perfect cup to the specific parameters of the blend. Please call directly, 800.562.1465, for troubleshooting to have the best experience with your Vertuo Pop+.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great Purchase
on October 9, 2026
Posted by: Candi F
from Long Island New York
[This review was collected as part of a promotion.] We bought this machine two weeks ago and super happy that we did.
It has the best tasting coffee for a home machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
My New Vertuo Pop
on October 9, 2026
Posted by: John42
from Tampa, FL
[This review was collected as part of a promotion.] I bought the Vertuo pop + machine a couple of weeks ago and I could not be more happy with this purchase, I am able to enjoy a hot frothy cup of delicious coffee in under a couple of minutes I used to walk to the expensive coffee store every morning but now I save so much money using my new Nespresso vertuo machine without leaving the house and the coffee is much better.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love my new machine!
on October 6, 2026
Posted by: AD
[This review was collected as part of a promotion.] I’m obsessed with my new machine! It’s saving me time and money
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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