Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,637
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,683 out of
1,817)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5
New to us
on September 4, 2025
Posted by: ANDY
from Portland, Oregon
[This review was collected as part of a promotion.] Never had an espresso maker before, makes really good espresso. Wish we would have boughten the bigger one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Poor design and very LOUD
on September 3, 2025
Posted by: bam
I have 2 machines, the Vertuo, and this Pop+. Pop+ makes great coffee like other, but it is VERY loud for being a smaller machine. Additionally, it only fits small coffee cups; and the holder/drip plate for the cups only is not functional It is only large enough if the bottom of the typical coffee cup is tapered to a narrower bottom. Really poor design. My wife got this as a gift for use in my office and it is way too loud! I go back to the kitchen to use the other Vertuo machine. Only reason not 1 star is the coffee is good.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., September 4, 2025
Thank you for your review, Robert. We expect your Nespresso experience to be seamless and gratifying. The pump in your new Vertuo Pop+ should produce less noise over time. The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. We also recommend running a cleaning cycle weekly and descaling with Nespresso Descaling Solution every 3 months or 300 capsules to keep your machine in peak operating condition and coffee tasting best. Descaling Solution and instructions are available on our website. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee every time!
on September 3, 2025
Posted by: Gabs
from Hallandale beach florida
[This review was collected as part of a promotion.] 5/5 nespresso does not disappoint i love my new coffee machine so far I'm very tried the active and the golden caramel and both are so good especially over ice and sweet cream.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick and easy
on September 2, 2025
Posted by: Loudenemy3251
from Los Angeles
[This review was collected as part of a promotion.] It's been about 1 month since I bought this machine and it been great. I never knew i was a coffee guy until I had one of these cups and the different types of flavors are just amazing
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Yummy!
on September 1, 2025
Posted by: zobozo
[This review was collected as part of a promotion.] I’ve been using her everyday SO SO yummy. It makes my mornings go by nice and easy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Be patient
on September 1, 2025
Posted by: Don
from Connecticut
[This review was collected as part of a promotion.] It takes a little longer than expected. But I’m getting used to it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for college!
on August 26, 2025
Posted by: avab27
from New York
This coffee machine is perfect for a college dorm if you are not a fan of dining hall coffee and do not want to be wasting your money on overpriced coffee! I would totally recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious!
on August 26, 2025
Posted by: Kendra
from Tucson, AZ
[This review was collected as part of a promotion.] I bought this a month and a half ago and have had no desire to go out for coffee anymore. I’d actually rather go home and make my own!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA