Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,637
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,683 out of
1,817)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5
Great buy
on December 5, 2025
Posted by: JJR
from San Diego
[This review was collected as part of a promotion.] Perfect size and great coffee. Happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Convenient brewing
on December 5, 2025
Posted by: Cvos
from Montana
[This review was collected as part of a promotion.] It works fine but much louder than my previous machine. ( I almost think its a defect) The discard pod feature doesn't always work so I manually need to remove them. I knew it would be a short machine but wish my yeti fit under it. The coffee tastes great but miss my older machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, Customer Service, December 6, 2025
Thank you for your honest review. We share your disappointment that you've experienced with your Nespresso machine however we can confirm loud noises when brewing is normal with all Vertuo machines. If the noise has gotten worse over time, we feel confident we can help resolve the issue with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day seven days a week at 1-800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee and different flavors
on December 5, 2025
Posted by: Warehouse
from Philadelphia, PA
[This review was collected as part of a promotion.] I recently got the Nespresso Pop + machine, and I'm really happy with it. It brews good, strong shots quickly and easily. The controls are straightforward, so it’s perfect for those who just wants great coffee without any fuss. Cleaning is simple, which is a big plus. Overall, it's a solid choice for espresso lovers looking to make great coffee at home. We love all the new seasonal flavors and I definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on December 5, 2025
Posted by: askdfjklsdjafdksfl
from New York, NY
Unspeakable abomination of a machine - I have spent more time troubleshooting the meaningless red lights with a machine that refuses to function than actually making coffee with it. I have watched over a dozen YouTube videos and did every trouble shooting actions on the manual and cannot get the machine to work past the first 20 or so uses. The low price is truly justified.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, Customer Service, December 6, 2025
Thank you for your review, Jake. We're certainly disappointed to hear this as customer satisfaction is our top priority. We'd like to arrange an escalated call to set up next steps. Please call us at 800-562-1465 where we are available 24 hours day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
4
The reason I love mornings
on December 4, 2025
Posted by: missrhesa808
from Honolulu, Hawaii
[This review was collected as part of a promotion.] I was gifted my first Vertuo Pop Plus from my daughter--it is pink! I love it as the product paired with this machine equals amazing coffee. I am so happy with my Vertuo Pop Plus that I purchased two more as gifts! This is truly a fun product to gift forward.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
One for me, one for you!
on December 4, 2025
Posted by: Julien
from Columbus, OH
[This review was collected as part of a promotion.] This is my go-to gift to give friends and family. They love it and I love sharing with them products that I enjoy. Have had mine for 2 years, will buy again.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Solid Coffee Maker, Great Features!
on December 4, 2025
Posted by: cg1981
from San Antonio, TX
[This review was collected as part of a promotion.] SO far so good with this machine. It's pretty compact so it doesn't take up too much counter space. Looking forward to brewing coffee with this new machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on December 4, 2025
Posted by: ThatsThatMeEspresso
from Alexandria, VA
[This review was collected as part of a promotion.] What a great machine. Nespresso makes a great cup of coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA