Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6 out of 5
4.6
(2,020 Reviews)
Open Ratings Snapshot
Rating breakdown 2,020 reviews
5 Stars
1,636
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product. 
(
1,682 out of 1,816
)
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Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
2 out of 5
2
Afraid I got a dud!
on December 26, 2025
Posted by: Susan W
from Clemmons, NC
I bought my virtuo pop machine a few months ago after visiting a friend who has a larger model. It’s so much faster than my French press! But when it only works maybe two out of five times on average, I get really irritated. It’s usually a 7.7 ounce Pod that causes the problems. I am supposed to be able to use that size with the pop correct? It starts and then jams up gives me a red light and I have to unplug it, Plug it back in and start again! That’s annoying!
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Im my favorite barista
on December 25, 2025
Posted by: Lez31
from Medina ny
[This review was collected as part of a promotion.] I got this as a Christmas gift, I have been wanting one for almost 2 years. I LOVEEEE IT! I prefer making my coffee at home
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great Features
on December 25, 2025
Posted by: Krissy
from Endicott NY
[This review was collected as part of a promotion.] Nice coffee machine for the price. We have a small kitchen and it’s the perfect size as it doesn’t take alot of space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Yummy coffee and easy to use machine!
on December 25, 2025
Posted by: Trei28
from Virginia
[This review was collected as part of a promotion.] I love it so much. My daughter bought it for me and I haven’t put it down since! For Christmas I got even more coffee capsules and I’m so happy to have my at home cafe.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great product! O
on December 25, 2025
Posted by: Michelletx23
from Boerne, tx
[This review was collected as part of a promotion.] My husband and I bought this as an upgrade from an coffee maker we had for 3+ years and we love it so far. Easy to use, good priced coffee.
I love the feature that takes the pod out for you!
I also love the the company tells you what to pair it with and different recipes!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great price and features.
on December 24, 2025
Posted by: Galvana
from Hinckley, IL
[This review was collected as part of a promotion.] Bought it for my parents and they love it. Now they are able to enjoy the same nesepresso I’ve given them at my house.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Easy to use!
on December 24, 2025
Posted by: liz
from Austin, TX
[This review was collected as part of a promotion.] Really easy to setup and use. Having been using the Vertuo machine instead of breville for the speed in the mornings.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Quick and easy
on December 24, 2025
Posted by: AM
[This review was collected as part of a promotion.] I bought these as gifts because I love mine so much.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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