Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,020 Reviews)
Rating breakdown 2,020 reviews
5 Stars
1,636
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,682 out of
1,816)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
4
Easy to use
on December 31, 2025
Posted by: Angeecas28
from Los Angeles, CA
[This review was collected as part of a promotion.] I got this a month ago to stop buying coffee at stores and it has been a game changer!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
New Machine!
on December 31, 2025
Posted by: MEB2004
from Charlotte, NC
[This review was collected as part of a promotion.] Love my new machine! And it looks beautiful on my counter!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the new features
on December 30, 2025
Posted by: COOP04
from Aurora,co
[This review was collected as part of a promotion.] Got as a family gift for christmas. No more starbucks. Saves us alot of money. Plus tye new feature of turning any pod into espresso is great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift!
on December 30, 2025
Posted by: Adyson13
from Santa Barbara, CA
[This review was collected as part of a promotion.] I bought about 6 sleeves of coffee as well as a nespresso machine for my friend and she loves it so much! Such a great gift idea
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee tastes amazing
on December 30, 2025
Posted by: edrews222
from New York, NY
[This review was collected as part of a promotion.] I have had it for about a month now and i love it so much! amazing coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on December 30, 2025
Posted by: LilRod
from VA
Got it as a Christmas present and loving it!!!! Coffee tastes great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Defective Since Day One
on December 30, 2025
Posted by: Fully
Machine defective since day one. Completed all troubleshooting, resets, and cleaning as instructed. Nespresso support was unhelpful and unwilling to replace a machine that is less than a month old. Very disappointing experience for a premium brand.
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, December 31, 2025
Thank you for your review. We'd like to escalate this sentiment so we can find a satisfactory solution. Please call us at 800-562-1465 where we are available 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Excellent Machine
on December 29, 2025
Posted by: Hera52
from Ithaca, NY
[This review was collected as part of a promotion.] I bought the machine over the summer and it’s been working well - no complaints ither than water tank may be too short for my use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA