Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6 out of 5
4.6
(2,019 Reviews)
Open Ratings Snapshot
Rating breakdown 2,019 reviews
5 Stars
1,635
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product. 
(
1,681 out of 1,815
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5 out of 5
5
Attractive machine/great coffee
on September 8, 2026
Posted by: KL
from Littleton,CO
[This review was collected as part of a promotion.] We gave this machine to my son as a gift for his first house. It’s perfect. Works well and a beautiful machine! Love the coffee it makes!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
The best coffee!
on September 8, 2026
Posted by: kk13
from Austin, TX
[This review was collected as part of a promotion.] I love my nespresso coffee! All the different coffees I have tried have been great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Flavorful coffee at home
on September 8, 2026
Posted by: CassandraS
Nespresso is amazing. I love the flavor of every coffee, espresso, or iced coffee I’ve had. Brewing is so easy. The set up was so simple. I love that the pods are easily recycled. It’s easy to clean and literally the best thing since sliced bread for this coffee lover.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Simply the best!
on September 7, 2026
Posted by: Alex
from Boise, Idaho
[This review was collected as part of a promotion.] I bought this for my sister because she loved my Vertuo Pop! I’m away at school and over the summer she came to using it and wanting one herself! She loves the color and the ease of use! Recommend highly!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
on September 7, 2026
Posted by: Honestpilot
from CA
First one died. After lengthy discussions with Nespresso they replaced the machine. The new replacement machine lasted barely two months. It has completely died too. Such poor design and/or quality. Not worth the money, time, trouble. Too bad, because coffee was decent.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, September 9, 2026
Hello. We're here to help with your Nespresso machine and ask that you call Nespresso directly, 800.562.1465. A Machine Expert is available 24/7 to troubleshoot over the phone and provide replacement or repair service if needed. We look forward to hearing from you.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
So happy
on September 5, 2026
Posted by: Taylor0021
from Grand Rapids mi
[This review was collected as part of a promotion.] So happy i pulled the triggered, Ive been considering it for awhile
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great machine!
on September 1, 2026
Posted by: Cel2
from Austin
[This review was collected as part of a promotion.] I love this machine, so easy to use and clean. Would definitely recommend!! It even connects to your phone to let you know when to clean it. Perfect gift for someone as well!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Easy to Use!
on September 1, 2026
Posted by: bjg117
from Philadelphia, PA
[This review was collected as part of a promotion.] It works great, easy to set up and use, just wish the water tank was larger. Had a great in store experience though- want to highlight that.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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