Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,020 Reviews)
Rating breakdown 2,020 reviews
5 Stars
1,636
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,682 out of
1,816)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
3
Great Features
on January 23, 2026
Posted by: Bob22
from IL
[This review was collected as part of a promotion.] I bought this for Christmas and trying to get used to it.
I would recommend this to a friend!
Response from Nespresso USABy Chloe H., Customer Service, January 24, 2026
Hi Bob. If you need any additional assistance with your Vertuo Pop+ please call, 800-562-1465, we're available 24/7 to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A staple in the house
on January 23, 2026
Posted by: Influenced
from Atlanta
[This review was collected as part of a promotion.] I finding excuses throughout the day to drink more coffee now that I have a nespresso machine. The gran lungo pods are fantastic and just enough coffee to start the day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great looking and definitely working machine.
on January 21, 2026
Posted by: LT
from Los Angeles, CA
[This review was collected as part of a promotion.] I am so happy we bought this. We are enjoying it everyday.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great! Love the iced coffee brew mode!
on January 20, 2026
Posted by: jenni27
from Colorado
[This review was collected as part of a promotion.] I got this as a gift for Christmas and I love it! It brews great coffee and I really love the iced brew mode that makes the coffee taste so much stronger and delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Quality
on January 20, 2026
Posted by: Liz08
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought my vertuo pop + three weeks ago and I love it, best purchase ever, and I love how fast it makes the coffee!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use, great coffee
on January 19, 2026
Posted by: ToneTime
from New York, NY
[This review was collected as part of a promotion.] I’m so happy I purchased this! I highlighly recommend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Super simple to use and great coffee
on January 18, 2026
Posted by: Brian
from Appleton, wisconsin
[This review was collected as part of a promotion.] I bought our Nespresso pop a few weeks ago for our office and we all enjoy the good coffee. Good purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Poor Design
on January 18, 2026
Posted by: Rachel
We got this machine because it could brew all the different sizes and was a more compact deisgn. But it's so poorly deisgned that closing the top down is always a guessing game (sometimes it doesn't close right), and it's too short to put a tall glass underneath it, which is required for the larger size capsules!
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., January 20, 2026
We're disappointed to hear this, Rachel, and we hope you know that we're always here to help! Please call us to speak with a machine expert at 800-562-1465 where we are available 24/7. We look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA