Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,020 Reviews)
Rating breakdown 2,020 reviews
5 Stars
1,636
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,682 out of
1,816)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
3
Solid machine, but too much foam for my taste
on March 2, 2026
Posted by: Jeannine89
from Atlanta
[This review was collected as part of a promotion.] Overall, I’m quite satisfied with this Nespresso machine. It’s easy to use, heats up quickly, and delivers consistent results. For the price, it feels like a solid and reliable option for everyday coffee.
However, I’m personally not a big fan of the amount of foam it produces. I prefer a smoother crema on top rather than a thick layer of foam, which makes the coffee feel a bit less traditional to me.
That said, if you enjoy a foamier style of coffee and want a convenient machine at a reasonable price point, this is still a good choice.
I would recommend this to a friend!
Response from Nespresso USABy Logan M., Customer Service, March 2, 2026
Thank you for your review. We are sorry to learn the Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Machine
on March 1, 2026
Posted by: Lucily31
from Miami, FL
[This review was collected as part of a promotion.] I love this machine. I am saving so much money making coffee at home everyday. It takes a few minutes to make and the flavors and taste in my opinion are better than the local coffee shop. One press of a button and delicious, foamy coffee is at your fingertips. Highly recommended it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very pleasant experience every morning!
on March 1, 2026
Posted by: Lee72
from Columbus, Ohio
[This review was collected as part of a promotion.] I purchased my Nespresso Vertuo Pop + Deluxe several weeks ago and have enjoyed it immensely. I’ve been experimenting with various different coffees and found several favorites. I’m especially appreciative of the ease in making coffee every morning and the consistency in the flavor each time I make coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Test
on March 1, 2026
Posted by: Rf
from Windermere, Florida
[This review was collected as part of a promotion.] I am Nespresso coffee customer and I enjoy every single capsule I drink. Love al the flavours and sizes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome Machine
on March 1, 2026
Posted by: Smith
from San Antonio, TX
[This review was collected as part of a promotion.] I bought the product 2 weeks ago. It was easy to set up and easy to make good coffee. The material is very sturdy and its very well made. highly recommend this. My roommate and I both love the Vertuo Pop Plus.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Colors and Slim for Counter!
on March 1, 2026
Posted by: NS01
from Clawson, MI
[This review was collected as part of a promotion.] I just bought this recently and so far, we are very pleased with it. Color combination is great as well!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Looking forward to mornings now!
on February 28, 2026
Posted by: Kirsten57
from Huntington, In
[This review was collected as part of a promotion.] I look forward to waking up in the morning and getting to have my first cup of coffee because it is always so yummy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Dream Machine 💙
on February 27, 2026
Posted by: Gentlemist82
from Fort Mitchell, AL
[This review was collected as part of a promotion.] I love my machine. My favorite feature is being able to change the brew size directly on the machine or through the Nespresso app. I never get bored because there are so many pod options that try.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA