Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,020 Reviews)
Rating breakdown 2,020 reviews
5 Stars
1,636
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,682 out of
1,816)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
1
Awful functionality
on March 10, 2026
Posted by: Andrew
from Colorado
I received a machine that was defective and kept spilling over the coffee into the back where the wires were. Got it replaced through the warranty problem and the second brand new machine also did the same thing. Not only is it dangerous and almost caused an electrical
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great Coffee, Poor Quality
on March 9, 2026
Posted by: Ale
from Florida/ NY
[This review was collected as part of a promotion.] Sadly after two weeks the machine started to leak coffee from the bottom.
I would recommend this to a friend!
Response from Nespresso USABy Kendall, Customer Service, March 10, 2026
Thank you for your review, Ale. We certainly understand your frustration, and we hope you know that we're here to help. Machine experts are available 24/7 at 800-562-1465 and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee in no time
on March 9, 2026
Posted by: Mercy
from Miami, FL
[This review was collected as part of a promotion.] I haven’t had the machine for a long time, but so far I love it, makes great espresso and very quickly, love how easy it is to operate, the only complaint I have so far is that the machine being very light, when you close the lid you need to hold it in place or it will move, but overall I really like it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Overall excellent product
on March 8, 2026
Posted by: Ronni5791
from Virginia Beach, Virginia
Easy to use. Easy to clean. I love this machine!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great All Around Machine
on March 7, 2026
Posted by: Dave72
from Union City, CA
[This review was collected as part of a promotion.] My wife bought me one a couple weeks ago and I’ve been really enjoying it. I love the coffee cup size pods and the there’s so many good flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic coffee!
on March 6, 2026
Posted by: Jenn88
from Milledgeville, GA
[This review was collected as part of a promotion.] Best coffee I’ve ever had! It’s so smooth and nice! I can’t wait to try more flavors!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Money saver!
on March 5, 2026
Posted by: Arib
from Deland, Florida
[This review was collected as part of a promotion.] We have throughly enjoyed our new nespresso. We have tried new drinks and saved so much time and money!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving it so far
on March 4, 2026
Posted by: Lareza
from Nebraska
[This review was collected as part of a promotion.] I have been using my machine every single day and loving it! I have a espresso machine and I still love that but the nespresso is so easy and fast!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA