Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,020 Reviews)
Rating breakdown 2,020 reviews
5 Stars
1,636
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,682 out of
1,816)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
2
on April 1, 2026
Posted by: Lenny G
from Lake worth ,florida
The coffee does not come out hot Itleakedon the bottom. My old machine was better. But it broke
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, April 2, 2026
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Not a fan
on March 26, 2026
Posted by: Court
Way more of a hassle than it’s worth. First the pods are so expensive. So I found a kit to refill my own but they cause the machine to clog. I now have to rinse it almost everyday but I use it. Not worth it for the money.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 26, 2026
We're sorry you did not enjoy the Nespresso experience, Court. All Nespresso machines come with at least a one-year warranty. Please give us a call at, 800.562.1465, we'll be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
on March 26, 2026
Posted by: Paul
Best coffee I've ever had. The crema is out of this world, it's like whipped coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Recommend other vertuo machines, regret the Pop
on March 25, 2026
Posted by: KK
from Arkansas
I bought my pop two years ago for my office. Through the years, I have owned three other Nespresso Vertuo machines. I regret buying the pop. It is loud and has irregular coffee results, sometimes watery, sometimes burnt tasting.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 26, 2026
We're sorry you did not enjoy the Vertuo Pop. All Nespresso machines come with at least a one-year warranty. Please give us a call at, 800.562.1465, we'll be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great look and features!
on March 24, 2026
Posted by: BreA91
from TN
[This review was collected as part of a promotion.] I bought this for a friend as a gift and she loves it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso
on March 23, 2026
Posted by: Ashley
from Van Nuys. CA
[This review was collected as part of a promotion.] I was very hesitant on purchasing but I made this a birthday gift from me to me. I like the Nespresso Vertuo because it’s quick, convenient, and consistently makes smooth, great-tasting coffee. It’s super easy to use, and I love that I can get a quality cup without any hassle or guesswork
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious
on March 20, 2026
Posted by: Shavonne
from Alabama
[This review was collected as part of a promotion.] New to nespresso ! Absolutely amazing and delicious
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
An unparalleled coffee experience
on March 19, 2026
Posted by: Nicolelovescranes
from Spring, Texas
[This review was collected as part of a promotion.] This is the third Verturo Pop Nespresso machine that I’ve purchased; we have one at home and my husband and I both have one for our offices. We LOVE our coffee machine and recommend it every chance we have to do so. Along with a perfectly brewed espresso, you must try the milk frother to create the most delicious coffee experience. This machine accommodates every size of pod that they offer in the line, it brews a perfect cup every time and it’s always piping hot. The consistency is wonderful, and you can always count on having the best coffee experience, whether you are new to coffee or an aficionado. Our friends love to have coffee at our house when they come over. Everyone wants one of these machines! Our coworkers are very happy that we share as well. The machine is easy to use, takes zero effort for cleaning and fits perfectly in any space with any design. Our original machine has lasted nearly 4 years, brewing 4 to 6 cups a day and still has tons of life left. If you are on the fence, buy it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA