Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,020 Reviews)
Rating breakdown 2,020 reviews
5 Stars
1,636
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,682 out of
1,816)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
1
Regrettable purchase
on May 21, 2026
Posted by: Lyrsa
from Boston
I deeply regret swapping my original Nespresso VertuoPlus for the Pop. I mainly did the swap because the original didn't make 12oz coffee and I was spending too much using 2 7oz pods to make a big cup of coffee. This machine is literally 2 week old and it has twice move my mug due to vibration and all my coffee has ended up on my kitchen counters. The design is not friendly. The pod compartment is super small so you have to empty constantly. The water tank is also small, so you will need to refill often.But the most important part is that this machine makes 12oz pods, but you can't put a 12oz mug or tumbler because there's no space for it. I have to use a regular 12oz mug, brew my coffee, and then swap to my tumbler. A non-issue with the OG Vertuo. I do understand that this machine was possibly desgined for college students, small spaces, etc...but it is not a great design. I wished I kept my OG Vertuo ( I sold it to get this one).
Response from Nespresso USABy Nespresso USA, Customer Service, May 22, 2026
Thank you for your review, though we're sorry you're disappointed with your new Vertuo Pop. Our most compact and economical Vertuo machine has many great features. If you're dissatisfied, you may return your machine within 30 days of delivery, but please call for tips on optimizing your Nespresso experience, 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best present ever
on May 20, 2026
Posted by: Hmomma71
from Nashville, GA
[This review was collected as part of a promotion.] I received this as a gift for Christmas. It is probably one of the best Christmas presents I've ever gotten. I've yet to hit a flavor I do not like
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift
on May 18, 2026
Posted by: Jenna
from Hamden, CT
[This review was collected as part of a promotion.] Bought this for my friend as a gift and she loves it. Uses it every day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee!
on May 18, 2026
Posted by: Snyder
from New Jersey
[This review was collected as part of a promotion.] Great coffee. Frothy and smooth. Very happy with the investment.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Hogg
on May 17, 2026
Posted by: Hkb
from Vienna vitginia
[This review was collected as part of a promotion.] Very easy to use , good quality coffee
A lot of flavors
A lot of flavors
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pop is perfect!
on May 17, 2026
Posted by: Trattski
from Roseville Ca
[This review was collected as part of a promotion.] For one person the Pop is perfect. Love the foamyop on my coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Top of the line
on May 17, 2026
Posted by: Mark16
from Burlington Vermont
[This review was collected as part of a promotion.] Very please with purchase would do it again. Love serving company.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful purchase
on May 14, 2026
Posted by: Rhonda
from Colorado Springs, Colorado
[This review was collected as part of a promotion.] I purchased this about 2 weeks ago and boy do I love it. It fits my space perfect and truly makes the best coffee. I really loved all of the different colors but I think black is timeless. Great purchase and worth every penny!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA