Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,020 Reviews)
Rating breakdown 2,020 reviews
5 Stars
1,636
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,682 out of
1,816)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
4
Fast, easy, yummy
on May 6, 2023
Posted by: padimc12
[This review was collected as part of a promotion.] This was a really cool product to try. Ive had a keurig for years and it works very similar so it was easy to figure out. This machine is loud during the brewing process similar to a vacuum. It brews fairly quickly and i like the foam it produces as well as a strong cup of coffee. With only the one button on the top i like how i dont have to fuss about figuring out what setting is correct for the spacific coffee. Its nice that when you open the machine that it pops the pod out for you. With the water well on the side of the machine it makes it easy to fill although i would have liked it better if it was behind the machine so it wasnt so wide.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Nespresso machine!
on May 6, 2023
Posted by: Colleen 18
from New Jersey
[This review was collected as part of a promotion.] I visited the Nespresso store, and they were amazing in giving me some guidance as to what would work best for me.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
This doesn’t take up a ton of counter space.
on May 6, 2023
Posted by: Vlk
from Georgia
[This review was collected as part of a promotion.] This is my second Nespresso machine, and I am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Keurig convert
on May 6, 2023
Posted by: annielewis
[This review was collected as part of a promotion.] I never thought I’d be a keurig concert but here I am! I love this machine! It’s so easy to use, the flavors are so smooth and delicious! It’s easy to make specialty coffees and switch to get different brews. I also love that I can so easily clean this! I always worried with other machines what I was drinking and I don’t with this! So much variety and it taste fresh like a coffee house!!!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Looks great, but a bit short
on May 6, 2023
Posted by: JimO
from Green Cove Springs, FL
[This review was collected as part of a promotion.] We typically like to have our coffee in a mug that is a bit larger especially when using Nespresso because it froths the coffee at the end of the brewing cycle we need something bigger than 7.7 oz. We also add creamer before we start brewing. This machine is a bit short for most of our coffee mugs, even with the cup stand removed. Nice to see some other colors. If this were about an inch taller, it would get 5 stars.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Support, May 8, 2023
Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoPop Plus machine. Please keep in mind the Alto 12oz. capsules that are compatible with this model are available if you are interested in a larger serving size. To accommodate a larger mug under the spout we suggest using the capsule drawer and placing the machine on top. Should you come across any issue or concern Nespresso provides lifetime troubleshooting support and the machine has a one-year warranty. We are available 24 hours a day, seven days a week for your service and support, at 1-800-562-1465, so you may call anytime at your earliest convenience. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee selection and Vertuo Pop machine
on May 5, 2023
Posted by: MDR
from Phoenix, Arizona
[This review was collected as part of a promotion.] Bought a second machine for travel, the Vertuo Pop. The coffee selection is great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on May 5, 2023
Posted by: farrah
from florida
this is my very first nespresso order and it did not disappoint, amazing coffee and so easy to use! packaging was also packaged very well, thank you nespresso!! 🥰
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product!
on May 5, 2023
Posted by: Brice12
from New York, NY
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and it is amazing!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA