Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6 out of 5
4.6
(2,020 Reviews)
Open Ratings Snapshot
Rating breakdown 2,020 reviews
5 Stars
1,636
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product. 
(
1,682 out of 1,816
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5 out of 5
5
New Machine Style in Great Selection of Colors
on May 13, 2023
Posted by: Ayersm5
from North New Jersey
[This review was collected as part of a promotion.] Love Nespresso Vertuo Line and was excited to bring in a new color and try an updated design.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Frustrated
on May 13, 2023
Posted by: Sassyboots
from Pinole, CA
[This review was collected as part of a promotion.] Purchased and thinking about returning. Numerous times where it’s not working properly when inserting the capsule and have to reopen and insert another capsule. Wasteful
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Small but mighty!
on May 13, 2023
Posted by: emmap
[This review was collected as part of a promotion.] I absolutely love this little machine! It takes up such little space and makes a delicious iced espresso. I previously had a keurig and this makes much better coffee, hands down. Receiving the machine, glasses, and capsules from Influenster has officially converted me to to a Nespresso drinker!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Don't wait get it
on May 12, 2023
Posted by: Coffeelover1
from Washington State
[This review was collected as part of a promotion.] I procrastinated for 2 years. Then the vertuo pop came out and I broke down. So glad I did. I don't even crave stand coffee anymore.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great coffee maker
on May 12, 2023
Posted by: Cel47
from Atlanta
[This review was collected as part of a promotion.] I bought this to replace my old nespresso machine. It’s much quieter. The only thing is when I put in a pod, it sometimes doesn’t know it’s there and I have to pull the lever back to start and redo it. It makes amazing coffee.
I would recommend this to a friend!
Response from Nespresso USABy Tara B, Customer Service, May 13, 2023
Thank you for your review. We’re thrilled to learn you’re enjoying your new Vertuo Pop+ Deluxe. To fit taller mugs under the spout, you may remove the cup support. We also recommend sitting your machine on top of our Capsule Drawer to give your machine height and to conveniently store your Nespresso capsules. You can find the Capsule Drawer on our website under Accessories.
Should you require any assistance with your Vertuo Pop+ Deluxe, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 7 days a week between 8am – 10pm. Thank you and enjoy your Nespresso moments!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Speedy delivery
on May 12, 2023
Posted by: Susieq
from Boca raton , Fla.
[This review was collected as part of a promotion.] I just gifted my best friend with a Nespresso coffee maker for her May birthday . While visiting me in Fla.she loved her daily Nespresso coffees so much that I couldn’t resist. She’ and her Pennsylvania friends are now enjoying all the types of Nespresso coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Amazing
on May 12, 2023
Posted by: jessicap10
[This review was collected as part of a promotion.] This little coffee maker is simply amazing! I love how easy it is to use and the coffee tastes amazing! I cant wait to make a cold coffee on the hot summer mornings!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Perfect in EVERY way
on May 11, 2023
Posted by: friedannabanana
[This review was collected as part of a promotion.] Starting my mornings with Nespresso has been the best experience of my life. Being able to achieve to that coffee shop quality, from the comfort of my home, really makes a world of difference. Ever since recieving my Nespresso Vertuo Pop+ Deluxe Bundle, there has not been a single dull day of your regular cup of joe. The milk foamer has to be my ultimate favorite part of the whole package. Being able to steam my milk and have it nicely pipping hot, gives that extra umph to make for a great day...everyday. If you're looking for the best investment in your day to day starter, Nespresso is the way to go. From the easy to use system, to the app reminders of when your system needs maintenance, Nespresso has redefined the way you look at making your morning cup of coffee.
Written by a customer while visiting Nespresso USA
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