Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6 out of 5
4.6
(2,019 Reviews)
Open Ratings Snapshot
Rating breakdown 2,019 reviews
5 Stars
1,635
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product. 
(
1,681 out of 1,815
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5 out of 5
5
Awesome and easy!
on July 13, 2026
Posted by: Hsager42
from Ohio
[This review was collected as part of a promotion.] My mother and I absolutely love it! It’s simple to use, and it’s like having our own private Starbucks in our home! Thank you so much’
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best cup of coffee!
on July 10, 2026
Posted by: Coffee1234
from TN
[This review was collected as part of a promotion.] I’ve loved Nespresso for a long time! My favorite kind of coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great convenience.
on July 9, 2026
Posted by: sirley
from Salinas, CA
[This review was collected as part of a promotion.] Love my machine, very convenient when making my morning lattes before school/work.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Compact machine with all of the vertuo brewing features that I need
on July 8, 2026
Posted by: ErinH
This is exactly what I was expecting from a Nespreso machine. It is easy to use and versatile. I like that it can be a full range of pod beverage sizes. It takes standard power and has been reliable for me for over a year. This machine is more compact than my first original vertuo machine. The only thing I would improve upon is that I think the bright color options look a little juvenile and cheap. I wish this were just black or chrome but otherwise I’m very happy. The drinks aren’t blazing hot but they are fast and tasty.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Better design
on July 8, 2026
Posted by: coff18
[This review was collected as part of a promotion.] Happy with the small size and hotter coffee than my old one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Gift went over great!
on July 7, 2026
Posted by: Chaz
from Dallas TX
[This review was collected as part of a promotion.] Purchased as a gift for my daughter. She loves the aesthetic- coconut! And the double espresso shots.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Wonderful espresso!
on July 5, 2026
Posted by: Mortonsaltshaker
from Statesville, North Carolina
[This review was collected as part of a promotion.] I bought for this our “push gift”, the family I nanny for has one and I got hooked on the Illa capsules! I hope they make them in a pod for this line soon. I’m still learning how to get the most out of the machine, using it to its fullest potential. So far so great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Having issues withoperating
on July 1, 2026
Posted by: Regina
from New Bern, NC
I am having trouble with brewing, red light comes on. Need some help with just simple brewing of coffee.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, July 4, 2026
Thank you for your review, Regina. Please call us for best assistance when you're near your Vertuo Pop+. We're here to help at 800.562.1465 or chat live on our website.
Written by a customer while visiting Nespresso USA
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