Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,637
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,683 out of
1,817)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5
Great machine, great size
on October 2, 2023
Posted by: Maxg
from Philadelphia
[This review was collected as part of a promotion.] Was using my friend’s vertuo next machine and ended up needing to buy my own because it was so great. The small form factor really makes this ideal for limited counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great!
on October 2, 2023
Posted by: Susan
from Lakewood, CO
[This review was collected as part of a promotion.] The coffee comes out hot, which I appreciate. Thanks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT WASTE YOUR MONEY!
on October 2, 2023
Posted by: Britt
from Texas
DO NOT GET THIS ONE!! It started having problems the first month I got it and now it doesn’t even work I’ve only had it for 3 months , it’s not worth the money it’s so expensive and doesn’t even work… I do not recommend.
I’ve maintained and clean it properly but even then it still burns out. Don’t waste your money on this one.
I’ve maintained and clean it properly but even then it still burns out. Don’t waste your money on this one.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A., Customer Service, October 3, 2023
Thanks for your review, Britt. We’re dismayed to learn that you’re experiencing issues with your Vertuo Pop Plus machine. Your machine has a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We recommend calling our toll-free number to create your Nespresso account, register your Vertuo Pop Plus machine, and troubleshoot to find a solution. We’ve available by phone 24 hours a day and 7 days a week for your convenience. We’re confident we’ll come to a satisfactory resolution, and you’ll be enjoying your Nespresso blends soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
New to nespresso
on October 1, 2023
Posted by: Crystal
from California
[This review was collected as part of a promotion.] We love the simplicity of our Vertuo. After spending time in Europe and enjoying an espresso every morning, we wanted to repeat that back in the US. The Vertuo drivers. Easy to operate and clean, we enjoy a wide variety of espresso cups and even occasional coffees. The only complaint is that the espresso cools very quickly. The temp could use some improvement, but the ease and flavors and great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift!
on September 28, 2023
Posted by: Aestrada
from Rosenberg,Tx
[This review was collected as part of a promotion.] Purchased as a gift for a co worker since I was gifted one and it is absolutely amazing!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Amazing
on September 27, 2023
Posted by: madison0986
from dallas
[This review was collected as part of a promotion.] I have been using this machine for about a week and am enjoying it. I love the variety of pods that fit within the device. It is reasonably sized and very quiet.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Little Machine
on September 26, 2023
Posted by: Rich72
from Chicago, IL
[This review was collected as part of a promotion.] I purchased this for my office at work. The size is great and I can have a great cup of coffee whenever I want.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the size
on September 26, 2023
Posted by: Chef Shae
from NC
[This review was collected as part of a promotion.] I brought this machine for my truck and it is perfect size, doesn't take up a lot of space but give you an exceptional coffee all in one. Love it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA