Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,019 Reviews)
Rating breakdown 2,019 reviews
5 Stars
1,635
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,681 out of
1,815)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5
High Quality
on July 17, 2026
Posted by: Natie
from Glendale, Az
[This review was collected as part of a promotion.] I’ve been loving my Nespresso Vertuo! The coffee tastes amazing—rich, smooth, and full of flavor. It’s incredibly easy to use, and I love having café-quality coffee at home in just a few minutes. The only downside is that it’s a little on the noisy side while brewing, but it’s not a dealbreaker. Overall, the quality of the coffee more than makes up for it, and I would absolutely purchase it again. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great functionality
on July 17, 2026
Posted by: ENJ220
from Texas
[This review was collected as part of a promotion.] Love the how fast the machine produces coffee and also the quality of foam the frother produces as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Taste!
on July 16, 2026
Posted by: mm
from Tucson, AZ
[This review was collected as part of a promotion.] I recently bought this machine and am so impressed! I have been wanting one for a while now and it did not disappoint. The coffee is amazing and is a great start to a day and has a great taste.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Horrible
on July 16, 2026
Posted by: Zaiba
I got this recently because my other nespresso machine stopped running. The first time I used this it blinked red. I unplugged and plugged it back and then it was fine. The coffee tastes like nothing. I tried a few different pods and changed it to smaller cup size but no change. It’s a shame because their coffee with my old machine was amazing. It just seems like they are purposely discontinuing the machines that worked and continued to last— to now making cheap models now that don’t even work properly.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, July 17, 2026
Thank you for your review. We're sorry to learn you're disappointed with your Vertuo Pop+, however we're here to help. Every Nespresso machine is covered under at least a one-year warranty with repair or replacement options and lifetime troubleshooting service so please call directly, 800.562.1465 so a Machine Expert can best assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quality Unmatched
on July 16, 2026
Posted by: LC Coffee
from Stillwater, Oklahoma
[This review was collected as part of a promotion.] Great variety in coffee types and sizes. Love the packaging, cost, and consistency especially compared to coffee shops.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE
on July 16, 2026
Posted by: Bee420
from PA
[This review was collected as part of a promotion.] Makes my mornings SO much better. I love that it has the expert mode. I have a different model at work and wish it was this one instead.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on July 16, 2026
Posted by: Ash
[This review was collected as part of a promotion.] I bought this machine a few weeks ago and I absolutely love it. The design is so sleek and perfect for smaller spaces. The machine works perfectly, making delicious coffee and is not noisy at all. Overall very happy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Interesting features
on July 15, 2026
Posted by: coffeewinemom
[This review was collected as part of a promotion.] I am quite happy with the purchase! GOt this based on the recommendationof a friend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA