Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,637
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,683 out of
1,817)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5
Small and simple
on December 22, 2023
Posted by: lakersfan
from Los Angeles, CA
[This review was collected as part of a promotion.] I’ve been a nespresso fan for years. I recommend the pop machine as an introduction to the brand.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Taste good but has no identity
on December 22, 2023
Posted by: Caramel
from Beverly Hills
[This review was collected as part of a promotion.] There is no explanation of what kind of coffe or flavor it is
Response from Nespresso USABy Customer Service, December 26, 2023
Thank you for your review. We appreciate your feedback and are happy to provide additional information. Please kindly note that each Nespresso coffee sleeve includes information about the tasting notes and coffee size on the sleeve. You may also view more detailed information on the Nespresso website, where you can click on each coffee to view a description of the flavor, as well as flavoring, roast, and origin information depending on the blend. If you would like to further discuss your concerns, we also invite you to reach out via our toll-free number to speak with a Coffee Specialist at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Very nice
on December 21, 2023
Posted by: Liz
from Salem, OR
It is the perfect size for my counter but the machine is harder to open than others. I love the expert mode.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pop+
on December 21, 2023
Posted by: DenverDoug
from Denver
[This review was collected as part of a promotion.] I recently purchased the Pop+ Vertuo Nespresso on sale. Great price; love the teal blue color. It’s the perfect size machine. I carried it on board the plane on a recent trip to Mexico. A few people told me, “Why didn’t I think of that?”
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointed
on December 20, 2023
Posted by: BiBi
from Brooklyn, NY
I bought this machine 2 months ago and I don’t like the mechanism at all, not even a little. I have to literally force shut the top of the machine where you insert the coffee pod using two hands. It’s not a smooth closure at all and feel like the machine will eventually weaken and break. I’m so disappointed because I truly believe in the brand and very much enjoy their coffee.
I really wish I had only bought the original machine I owned for seven years and never had an issue… I had the Virtuo vintage classic machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., December 22, 2023
Thank you for your review. We certainly understand your frustration, and we hope you know that we're always here to help. All machines are covered by at least a one-year warranty, and a lifetime of comprehensive troubleshooting. Please give us a call to speak with a machine expert at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
New coffee maker
on December 20, 2023
Posted by: Ski
from Cheriton Va.
[This review was collected as part of a promotion.] I have an older model that works fine but wanted one a bit smaller. I read it was louder then the larger ones( which it is) but this was not a concern. Makes coffee as well as my other. looks good also
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best purchase ever!
on December 20, 2023
Posted by: Missy
from Plainfield, IL
[This review was collected as part of a promotion.] I purchased this machine a few weeks ago and I have been loving it!! It so simple to use, yet makes such wonderful cups of espresso & coffee. I’ve been enjoying experimenting with different pods/ flavors and learning how to make lattes & macchiatos. I definitely recommend Nespresso to any coffee lovers!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size, delicious brew
on December 20, 2023
Posted by: Diane23
from Chicago
[This review was collected as part of a promotion.] I absolutely love how compact this machine is, especially with my limited counter space. Brews an amazing coffee or espresso with lots of FLAVOR and amazing aroma!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA