Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,637
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,683 out of
1,817)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5
Great features!
on December 27, 2023
Posted by: KH23
from Rancho Cucamonga, California
[This review was collected as part of a promotion.] Bought this for myself months ago and had to get this as a Christmas gift as well! Came with a variety of coffee which is great when you’re trying to figure out what you like!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing feature and very great service
on December 27, 2023
Posted by: Isla
from Miami
[This review was collected as part of a promotion.] Very happy with my Coffee machine and all
The tools I have buy
The tools I have buy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Average
on December 27, 2023
Posted by: Alexa
from Tampa Florida
[This review was collected as part of a promotion.] I am not happy with the quality of this machine compared to the price and value.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, December 30, 2023
Thank you for your review. We are sorry to learn the VertuoPlus machine does not meet your expectations. This machine comes with a one-year warranty and we provide lifetime troubleshooting support. Please call at your earliest convenience, so we can further address the quality issue. We feel confident we can help resolve the matter to your satisfaction. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
1
LONG TIME CUSTOMER- HUGE DISAPPOINTMENT!
on December 27, 2023
Posted by: KBUTTERY
from MICHIGAN
I really wanted to like this machine. I bought it Dec 19 2023. as a Christmas present to myself. I thought I would give it a go. I have had many of the Nespresso machines through the years that cater to the original pod and currently use the KitchenAid Machine for original pods.
I wanted to have more versatility in different flavor pods and different size cups.
Every time I go to make a cup of coffee it is lukewarm. Not hot at all. I like my coffee hot. My Kitchen Aid does that with the original pods. This was a huge disappointment. I was so looking forward to having/liking this machine.
I wanted to have more versatility in different flavor pods and different size cups.
Every time I go to make a cup of coffee it is lukewarm. Not hot at all. I like my coffee hot. My Kitchen Aid does that with the original pods. This was a huge disappointment. I was so looking forward to having/liking this machine.
It is not enjoyable if your coffee is cold and you wanted a hot cup of coffee.
This definitely will be a return to Santa
This definitely will be a return to Santa
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, December 28, 2023
Thank you for your honest review. We share your disappointment that you've experienced issue with the Vertuo Pop machine. We are happy to see you were able to speak with a Coffee Specialist who assisted you with your concerns. If you still need any further assistance, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this coffee!!
on December 26, 2023
Posted by: Dbox
from Florida
[This review was collected as part of a promotion.] It's the best and quickest way to make a delicious cup of joe. Friends are amazed at the rich flavor and crema. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Why only have one?
on December 26, 2023
Posted by: Kelly
from Granbury, TX.
We have 2 Vertuo machines and 1 Vertuo Pop! I am obsessed with convenience so one is for the house, one is for our camper, and the Vertuo Pop is for road trips and traveling! I can’t say enough good things about the machines and the coffee! COFFEE consumption has definitely increased!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
superb coffee
on December 26, 2023
Posted by: JJ
from Mass
[This review was collected as part of a promotion.] I have had coffee from the Nespresso that friends have owned and loved it , and now am very happy to own one myself . Nice variety of coffee and all are great with a nice foamy top.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact and taste great
on December 26, 2023
Posted by: Leedynasty
from McLean Va
[This review was collected as part of a promotion.] The little machine makes good coffee. I get to try different flavors and puts a good foam on top. Only problem is controlling the coffee consumption. It’s a little too easy to drink the coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA