Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6 out of 5
4.6
(2,021 Reviews)
Open Ratings Snapshot
Rating breakdown 2,021 reviews
5 Stars
1,637
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product. 
(
1,683 out of 1,817
)
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Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5 out of 5
5
Love my Nespresso Vertuo Pop Plus!
on April 16, 2024
Posted by: Baby Pop
from Bland,VA
[This review was collected as part of a promotion.] I had heard many good things about the Vertuo Pop Plus and wanted to try it since it has Expert Mode and is a small machine. I am very happy with this addition to my Nespresso collection. I am truly a Nespresso addict and can’t ever imagine drinking any other coffee! Thanks Nespresso!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love the Mango Machine
on April 15, 2024
Posted by: gabbythemanager
from san francisco, ca
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and I love it!! The yellow mango is such a cute color and is small enough to have other items on the counter. I've only filled the water container once since I've used it and it lasts for about 5-6 servings. I love the fresh espresso smell and it definitely feels like i'm in an actual coffee shop when I use this machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
Broke
on April 15, 2024
Posted by: Jason
from 92657
1 month old. Won’t turn on. Leaks coffee too. My old Nespresso machine leaks way worse but at least it still powers on.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, April 16, 2024
Thank you for your review. We are sorry to learn your Vertuo Pop+ machine didn’t meet your expectation. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We offer repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us. We’re available 24 hours a day and 7 days a week for your convenience. Our Machine Experts would be delighted to assist you with your Nespresso machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
LOVE THE PINK!
on April 10, 2024
Posted by: Lili
from Clarksville, TN
[This review was collected as part of a promotion.] I only recently purchased my new machine, but I’ve already used it about 03 times & it works just perfect. I look forward to the mornings now a bit more knowing I can prepare a freshly brewed iced latte in an instant!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best investment ever!
on April 10, 2024
Posted by: tngirl2024
from knoxville,tn
Great machine, worth every penny. Once you figure out your favorite pods, sauces and syrups your coffee will be better than any take out place!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Ok but not great
on April 10, 2024
Posted by: Prebs
from FL - Coffee maker resides in OH
I purchsed this for a gift for my brother. I was able to set up and use the machine. It is larger than his old one. It holds more water so less refilling the machine. You have to pay attention to the pods to ensure you are buying the ones for the correct size cups. The section the pod goes in requires you to push down the top with a good amount of effort to get it to close, not a one handled operation. The ice coffee option is a plus, I prefer ice coffee over hot. I like the color options. For myself would probably look at other options for nesspresso machines if I were to puchase another. Over all the product does as intended makes hot or ice coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Easy & Fast!
on April 10, 2024
Posted by: Em
from Scottsdasle, Arizona
[This review was collected as part of a promotion.] This has really changed my morning routine - I love not having to wash my big coffee pot every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Cheers to pink bundle
on April 9, 2024
Posted by: Saylor
from DE
[This review was collected as part of a promotion.] I bought the limited cheers to pink bundle. The festive glasses are beautiful and higher quality than expected and the pink is perfectly fun!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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