Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,637
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,683 out of
1,817)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5
Changed my life
on June 1, 2024
Posted by: Stan1
from Saratoga Springs NY
[This review was collected as part of a promotion.] I was introduced to Nespresso at an in Amsterdam VRBO. I was the person who rotated coffee-making approaches every year because none were quite right. I went from automatic drip to French press to Keurig to pour over, and none took hold like Nespresso. I'll never switch again. I have been told I have the best cup of coffee in the family.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Looks. Sounds like Steam Punk.
on May 31, 2024
Posted by: Yonaga
from Virginia
I bought this a fortnight ago to replace a six year old original Vertuo that gave up. I love the looks of the POP+, and it makes great coffee, even if the mechanics of the brew are a bit akward after using the Vertuo. But I would like to remark that the machine sounds as though it struggles to work: it is relatively noisy compared to the Vertuo, and the hight of the spout is much lower, precluding use of the travel mugs we used previously.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Looks amazing, tastes great
on May 30, 2024
Posted by: MBF2324
from Denver, CO
[This review was collected as part of a promotion.] I bought this as a gift and it arrived earlier than expect and is a great product. Love the sleek design and smaller size.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Color and Great Features
on May 29, 2024
Posted by: bob27
from LA
[This review was collected as part of a promotion.] The color is perfect and does everything i expect it to do
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Disappointed
on May 28, 2024
Posted by: Coffee Lover
from Los Angeles
I bought this machine last week and planned to replace it with an older model of the Vertuo that I have. The reason I wanted the Pop Plus was because it brews more sizes like alto/XL, and my current Vertuo only brews four cup sizes. I have use it every day since I purchased it. So far compared to my older model this machine seems more cheaply made. I struggle with close and lock feature each time. Every time I close it down it seems like its not locked in placed and you have to fiddle with it to be sure. The plastic used here just seems cheaper while my older model had a sturdy locking system. Secondly, when I brew coffee this machine seems to produce triple the amount of foam then my other machine when brewing so your left with less coffee and more foam. I am good with an inch or so of foam but this more than half the cup. I have stir each cup to settle the foam which is annoying when I am in a rush in the mornings. Lastly and most important the machine spout is set so low you cant fix your alto (nespresso cup) or a taller cup under the spout! Why oh why if its suppose to brew even larger sizes than my other machine is the spout set to low on this machine. My other machine only brewed up to 7.7 oz and there was still plenty of room to place a large cup underneath. It is so inconvenient and annoying that I have to use two cup when it is process of brewing and then transfer the two cups it brewed into one large cup simply because the spout is set too low to fix my tall cup under it! I regret buying this machine, and having two large sizes to brew was not worth the inconvenience of the short spout and my current nespresso cups not fitting underneath.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, May 30, 2024
Thank you for your review, and we appreciate your feedback. We recommend propping the Vertuo Pop on something like our capsule drawer for and easier fit with larger mugs. If you still need assistance with your Vertuo Pop machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on May 27, 2024
Posted by: Ty
from California
[This review was collected as part of a promotion.] Great coffee taste, easy to recycle and as good as high end expresso machines.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best thing since sliced bread!!
on May 26, 2024
Posted by: Coffee girl
from Ca
[This review was collected as part of a promotion.] Bought my machine about a year ago, loved it! Just bought one for my friend as a gift!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The perfect machine
on May 26, 2024
Posted by: Jay
from New Mexico, NM
This machine is absolutely amazing!! It’s small and easy to use - has changed my espresso game and I’m obsessed!! I wish I would’ve gotten it sooner!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA