Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,637
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,683 out of
1,817)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
3
Very loud
on June 25, 2024
Posted by: Goolsby
from Oregon
[This review was collected as part of a promotion.] Very loud machine doesn’t froth as well as my Vertuo
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, June 26, 2024
Thank you for your honest review and feedback. Should you need machine support, please do not hesitate to contact us at our toll-free number, 1-800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great machine, great coffee, not so great recycle
on June 24, 2024
Posted by: Bella Donna
from Alexandria, VA
[This review was collected as part of a promotion.] I recently purchased a Vertuo Pop Plus Deluxe. I am very happy with it. It takes up minimal space on my small kitchen counter. There are now a lot of coffee pod choices. I still like a full American size cup of coffee in the morning and the pods for the Colombian and other non-espresso blends are great….as is the amount and the texture of the “crema”. The only draw back is that Nespresso makes if very difficult to recycle the pods. The recycle bag was not offered to me at the Tysons Corner Boutique….now, it seems I can only get ONE recycle bag when I place a new order. This is very inconvenient and a bit too, too bureaucractic.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Missing my Pink but Orange is Stunning
on June 21, 2024
Posted by: NL2009
from Denver, CO
[This review was collected as part of a promotion.] I had the pink Pop+ and unfortunately it was lost in a fire. So of course I had to get a replacement, I was bummed that the pink was no longer available but the orange was surprisingly stunning. I love my Vertuo machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Pop+ is a hit!
on June 20, 2024
Posted by: CharlieB
from Cypress, CA
[This review was collected as part of a promotion.] For a long time, my wife and I would enjoy Nespresso coffee at our friends house. They have a Vertuo machine. We really enjoyed all the different coffees. I was fortunate to receive a Vertuo Pop+. I'm so happy with it. Our friends exchange with us different coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Just Buy It, You’ll love it
on June 20, 2024
Posted by: EA96
from Oregon
Just buy it. You will not regret it. The coffee is so good. It’s a treat I look forward to every morning, and when we go on vacation I honestly miss having it enough that every time I think for a split second… could I take this with?
I love the limited edition barista blends, I order them each time I see a new one. The pods are expensive but they are so worth it. The machine is easy to use, pods come quick and are super easy to recycle.
I love the limited edition barista blends, I order them each time I see a new one. The pods are expensive but they are so worth it. The machine is easy to use, pods come quick and are super easy to recycle.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Same great quality coffee
on June 20, 2024
Posted by: Butchie
from Carmel, CA
[This review was collected as part of a promotion.] Compact size which we have used to take to an extended visit location. Delivers the same great quality coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cute and practical!
on June 20, 2024
Posted by: RuthiPop
from Los Ángeles
[This review was collected as part of a promotion.] I got the Nespresso vertuo pop for my birthday and I couldn’t be happier!!!
Just perfect for me and the different size of coffee I’m in the mood for any day. Loving my anytime coffee <3
Just perfect for me and the different size of coffee I’m in the mood for any day. Loving my anytime coffee <3
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Broke down
on June 18, 2024
Posted by: anonymous
from Vacaville ca
[This review was collected as part of a promotion.] I bought this a month ago and it constantly broke down so often that we had to get an exchange for a new one. Hopefully this one works better.
I would recommend this to a friend!
Response from Nespresso USABy Kena, Customer Service, June 20, 2024
Thank you for your review. We're dismayed to learn that your first Vertuo Pop Plus did not meet your expectations, and we're thrilled to hear that you were able to receive a replacement machine. We can assure you that this is uncommon and not to be expected in the future. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Pop Plus, please do not hesitate to contact us through our toll-free number, 800-562-1465.
Written by a customer while visiting Nespresso USA