Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6 out of 5
4.6
(2,019 Reviews)
Open Ratings Snapshot
Rating breakdown 2,019 reviews
5 Stars
1,635
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product. 
(
1,681 out of 1,815
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5 out of 5
5
Cute and practical
on August 16, 2026
Posted by: tbr
from New Jersey
[This review was collected as part of a promotion.] Fantastic color and machine! My mother loves it - after going through multiple different machines she finally settled on this one
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love the sz
on August 15, 2026
Posted by: Zarm89
from Chula Vista CA
I am so happy with my performance so quick and efficient 😊🫶🏽
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love the Vertuo Pop!
on August 11, 2026
Posted by: Vertuo Pop
from Seattle, WA USA
[This review was collected as part of a promotion.] We are undergoing a major kitchen remodel, and there won’t be as much countertop space for making coffee.
I decided a machine with a smaller profile would do the trick, and this one is PERFECT. Easy to use, looks great, and the coffee is amazing.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
College Fuel!!
on August 10, 2026
Posted by: lau305
from Boston, MA
[This review was collected as part of a promotion.] I started buying Nespresso when I moved into my first college apartment and my life is changed. Nespresso makes having my morning fuel beyond easy, and the coffee is the best I’ve had. I don’t find myself craving to buy coffee on a day to day since I know the ones I can make at home are even better. I love going to the store and seeing the menu and deciding what pods I want to buy. From the pods flavors to design, they create a fun pocket of my life. Thanks Nespresso for making my college days more fun!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
Most fun descale process EVER
on August 9, 2026
Posted by: Tony
from San Diego
Whoever designed this has to have intended it to be the most infuriating and annoying descale process possible. It’s literally comical how arbitrary the process steps seem (close the lid, open it and touch the lever twice, rotate lever but do not latch. Say “descale” and pray to nespresso gods) and how the machine just seems to decide on a whim to suddenly work its way on to the next step in the process. Every time I make one of these stupid purchases I am reminded how completely intentionally planned obsolescence is worked into the product so that you will buy another unit. Because the world is full of people that will simply give up on descaling and buy another unit when this one doesn’t work anymore. I just spent an hour screaming and cursing at this stupid unit because I was dumb enough to think “oh I’ll descale my coffee machines while I clean” on a hot summer day. My neighbors probably think I am in a COD lobby talking to a troll named “d_scale”. Thank you Nespresso for making this hot summer day that much worse. And Hooray for late stage capitalism and consumerism.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great machine!
on August 9, 2026
Posted by: Reilly
from Virginia Beach,VA
[This review was collected as part of a promotion.] The machine is amazing! It works like a charm and it looks very sleek and elegant.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Update on a classic
on August 9, 2026
Posted by: Mari625
from Rockford, IL
[This review was collected as part of a promotion.] I had to replace our classic Vertuo machine. I appreciate the concentrated iced feature (double click start) although I have yet to try if it is, indeed, more concentrated. The machine is more compact horizontally, but it is longer than the classic machine, which surprised me and the sleekness is still off-set by the water container off the back.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Everyday Use
on August 6, 2026
Posted by: KC1010
from Atlanta, GA
[This review was collected as part of a promotion.] I’ve used this machine everyday since I got it. It’s easy to use, it’s stylish and makes great espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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