Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,637
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,683 out of
1,817)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5
One of the best machines you can get for the price
on November 2, 2024
Posted by: Meg
from Panama City FL
[This review was collected as part of a promotion.] I bought this for a friend, I have one myself and I love it !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for trailer
on November 2, 2024
Posted by: Jo
from OR
[This review was collected as part of a promotion.] We purchased the Vertuo Pop for our small trailer. Because we don’t have much counter space, this little machine fits the bill. Now it’s so easy to fix a cup of coffee without having to measure and pour grounds and water. Since everything is contained, it’s very neat and easy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
New Nespresso Vertuo Pop+
on November 2, 2024
Posted by: Dee
from NorCal
[This review was collected as part of a promotion.] RIP our Covid-era Keurig. Who knew coffee was more than coffee? Apparently a lot of people. We purchased a new entry-level Nespresso Vertuo Pop+ and have been enjoying an elevated coffee experience. Pros: Simplicity, the crema and the variety of flavors and sizes. Cons: The manual opening/closing, the costs of the pods. We haven’t found our go-to variety yet but we’re enjoying the research.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Mug Tray Too Small
on October 30, 2024
Posted by: Jamie
from Atlanta, GA
The mug tray is too small! For one of the few Vertuo machines that delivers an "XL Size" cup of coffee, why is the platform for the mug so blasted small? The bottom of my mug, a fairly standard size 12 oz coffee mug, hangs half off the tiny little platform. I could remove the platform entirely but then there are two holes in front of the machine that make it look like a part is missing. I have had the same issue with other Nespresso machines. I realize that espresso cups fit espresso machines. However, if you're going to offer machines that serve a regular size cup of coffee, please make the platform at least large enough to hold a coffee mug! Returning the machine without using it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, October 31, 2024
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
1
2 Broken
on October 26, 2024
Posted by: J87leigh
from Cleveland, OH
I’ve bought 2 so far. Returned the first one because immediately out of the box it was malfunctioning, horribly loud and shaking when running. Thought it was a fluke. Now my second one is malfunctioning after only a WEEK of use. Violently shakes and is insanely loud. It shook so bad it knocked my glass cake stand off my counter and of course it shattered which is horrible when you have a toddler. When it DID work properly, I absolutely loved it!! I don’t know what to do with this current machine, I don’t have time to troubleshoot it with customer service and I’m definitely not wasting anymore money.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact.
on October 22, 2024
Posted by: Mlad
from Lake Elsinore CA
[This review was collected as part of a promotion.] Bought it for my daughter. She loves it. She said nothing compares the quality of the coffee. Vertuo Pop is cute and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on October 20, 2024
Posted by: Daddio
from Pa
Best ice coffee lattes
Yummy!! Use a good creamer
Yummy!! Use a good creamer
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
GREAT COFFEE MAKER!
on October 17, 2024
Posted by: wandamay
from WALNUT CREEK , CA
[This review was collected as part of a promotion.] EASY TO USE
CONVENIENT
MAKES COFFEE IN GREAT TIME!
GLAD TO HAVE PURCHASED IT
LOVE THE CHOICE OF COLORS TO CHOOSE FROM💝
CONVENIENT
MAKES COFFEE IN GREAT TIME!
GLAD TO HAVE PURCHASED IT
LOVE THE CHOICE OF COLORS TO CHOOSE FROM💝
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA