Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Average customer rating
4.6
(2,021 Reviews)
Rating breakdown 2,021 reviews
5 Stars
1,637
4 Stars
228
3 Stars
51
2 Stars
32
1 Star
73
93%of customers recommend this product.
(
1,683 out of
1,817)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi - Liquorice Black
Customer Rating
5
Best coffee ☕️
on December 10, 2024
Posted by: StephanieW
This is so much better than the bigger version the virtual next this is so compact and the water tank is not in the back. It’s on the side so it just doesn’t take up as much counterspace. It’s a mini version and I prefer this to my larger one and the fact that it’s even less expensive and newly updated is just a huge bonus. The brewing speed is about 30 seconds. There are tons of flavor options and need a nice creamy and frothy brew every time it has not disappointed I love the compact machine, and the colors are gorgeous
Written by a customer while visiting influenster.com
Customer Rating
5
Best coffee ☕️
on December 10, 2024
Posted by: StephanieW
This is so much better than the bigger version the virtual next this is so compact and the water tank is not in the back. It’s on the side so it just doesn’t take up as much counterspace. It’s a mini version and I prefer this to my larger one and the fact that it’s even less expensive and newly updated is just a huge bonus. The brewing speed is about 30 seconds. There are tons of flavor options and need a nice creamy and frothy brew every time it has not disappointed I love the compact machine, and the colors are gorgeous
Written by a customer while visiting influenster.com
Customer Rating
5
The best coffee machine for small households!
on December 10, 2024
Posted by: jbjack
from Philadelphia, PA
We didn’t know what we were missing until we replaced our Keurig with this machine. We even prefer to use it rather than getting coffee from our favorite cafes! It is by far the most delicious espresso and coffee we have ever had, and so simple and easy to operate. We also have the milk frother and love how simple it is to make cafe-style drinks at home. The coffee flavor choices are always fun to pick, we just wish there were more decaf flavors too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So happy with my purchase!
on November 30, 2024
Posted by: Mel15
from Long Island, New York
[This review was collected as part of a promotion.] I bought this machine a month ago and I have used it everyday since.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Pop Plus is One of our Family
on November 29, 2024
Posted by: Jellinda
from California
I got this as an early Christmas gift and can't imagine how I drank coffee at home before this!!! It's the perfect size for my limited counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Tank doean't swivel
on November 22, 2024
Posted by: Bob
from Los Angeles
The coffee is fine and the POP is attractive but, far from being the smallest footprint, the water tank is NOT movable, so it takes up more space and is awkward. You should note that on the description as the videos of the swiveling tank are a sales point for the Next. The POP tank doesn't swivel.
Response from Nespresso USABy Tara B, November 23, 2024
Thank you for your review. We are sorry to learn your Vertuo Pop+ machine didn’t meet your expectations. Thank you for taking the time to share your experience with us, so we may improve upon our products. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562—1465. Please do not hesitate to contact us. We’re available 24 hours a day 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great for small spaces
on November 21, 2024
Posted by: KJM27
from Brooklyn NY
[This review was collected as part of a promotion.] Overall it’s a great machine for my small nyc kitchen. I have had to troubleshoot a few unexplained blinking red lights, and I wish the coffee was hotter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Good coffee, bad machine
on November 21, 2024
Posted by: Sandy
from New York
I don’t know where to start, but I’mma keep it simple. I was so happy that I taste a cup of coffee from this machine and it was so good so I had to get one. I had it for a couple of months I was sick I couldn’t use it And when I finally opened it up, it was used it didn’t work. I had to clean it then it finally worked. Every time I use it, I have to clean it before I brew the coffee because it won’t work One day it made a loud noise. I thought it was gonna explode.
I don’t recommend this machine Nespresso you could do better.
I don’t recommend this machine Nespresso you could do better.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, December 3, 2024
Thank you for your review, Sandra. We're certainly disappointed to hear this, and we hope you know that we're always here to help. All Nespresso machines are covered with at least a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Please call us to speak with our Machine Expert to arrange next steps. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA