I bought this model in September when my Vertuo Next finally kicked the bucket. I have had nothing but problems and malfunctions with the Vertuo Pop. I do a clean cycle once a week and it still has residue that makes it stick and not brew my coffee. It's made of plastic and the metal spring that makes the bars empty the pod after use broke off. It is very poorly made.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, December 21, 2024
Thank you for your review. We are happy to see you were able to speak with a machine expert. If you still need assistance with your machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
[This review was collected as part of a promotion.] I bought this about a month ago and I've been hooked on making multiple coffees a day which isn't like me but the flavors they have are unbeatable.
[This review was collected as part of a promotion.] I was given my Nespresso machine as a gift this holiday season and it has been a wonderful addition especially when having guests. Everyone can select a coffee or espresso of their choice and to be able to brew your own fresh cup is always the best.
[This review was collected as part of a promotion.] I bought this as an easy way to make lattes at home. I never anticipated loving it as much as I do. It’s quick, easy to use, and makes the perfect coffee