Customer reviews from lg.com
LG - 33-in Wide Counter-Depth MAX 20.8 Cu. Ft Smart French Door Refrigerator with Factory Installed Ice Maker - Stainless Steel
Average customer rating
4.2
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
39
4 Stars
6
3 Stars
6
2 Stars
2
1 Star
6
Customer Reviews for LG - 33-in Wide Counter-Depth MAX 20.8 Cu. Ft Smart French Door Refrigerator with Factory Installed Ice Maker - Stainless Steel
Posted by: LilEd24
from California
Verified Purchase:Yes
Overall the refrigerator looks well built, it’s aesthetically nice looking and, cooling and lighting is good but: doors don’t close smoothly; freezer door has to be pulled hard when opening; door alarm is loud; ice is loud when released by ice maker; it also makes weird knocking noise occasionally.
Pros: Quality, Style/Design, Performance
Quality
3
Features
4
Value
4
Response from lg.comBy true, LG Digital Care Team, April 12, 2024
Hey there. We're glad you're enjoying the aesthetic and build of your new LG French door fridge, and we want to do our best to take care of you. Let's try to find out where the knocking sound is coming from by listening to the everyday noises the refrigerator emits: http://spr.ly/6425wtC0t. To address the door, let's try these steps: http://spr.ly/6428wtC0a. Let us know how these steps work out for you, send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We hope this helps. ^ Diego
Written by a customer while visiting lg.com
Posted by: RS 68
from Bloomingdale, Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Took a while to find a counter depth that would fit perfectly in my space. This refrigerator is perfect for smaller spaces not too big not too small and the ice maker extremely quiet love fingerprint resistance stainless steel and it’s super quiet.
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, July 17, 2026
Hello there! Thanks for sharing your thoughts. Always great hearing when a fridge fits the space perfectly and keeps things running quietly. If you ever need help in the future, @LGUSSupport is here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Posted by: ababoss
Verified Purchase:Yes
[This review was collected as part of a promotion.] good looking.quiet operation. excellent setting options.
Pros: Quality, Features/Settings, Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: BBossler
from temple pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a very good refrigerator. Has alot of room and nice divided shelves. Works well and has much space for storage and freezer storage.
Look great too.
Look great too.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tweetyb
from Huntingdon Valley , Pa
Verified Purchase:Yes
Love it .. roomy fridge with a adequate freezer. Works for us as we have a full stand up freezer in our pantry.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dee88
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the his a month ago and I’m very happy with the features and performance.
Written by a customer while visiting lg.com
Posted by: Nat1216
from PA
Verified Purchase:Yes
We've had this for about two weeks. Much bigger than you think. Seems to be working great so far.
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Duane2
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the new 21 cuft refrigerator. great storage compartments.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com