Customer reviews from lg.com
LG - 33-in Wide Counter-Depth MAX 20.8 Cu. Ft Smart French Door Refrigerator with Factory Installed Ice Maker - Stainless Steel
Average customer rating
4.2
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
39
4 Stars
6
3 Stars
6
2 Stars
2
1 Star
6
Customer Reviews for LG - 33-in Wide Counter-Depth MAX 20.8 Cu. Ft Smart French Door Refrigerator with Factory Installed Ice Maker - Stainless Steel
Customer Rating
5
Best update ever!
on June 26, 2024
Posted by: LAW24
from Newburgh IN
[This review was collected as part of a promotion.] I purchased this refrigerator as an update. My fridge was still in working condition but I am thrilled with how this looks in my kitchen. There is so much space inside and it fits perfectly!
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 17, 2026
Hi, there. Upgrading while your old fridge is still working takes great vision, and we're so glad the extra space and gorgeous kitchen fit made it totally worth it! If you ever need any assistance in the future, feel free to reach out to @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Excellent features
on June 22, 2024
Posted by: TishaF
[This review was collected as part of a promotion.] I have enjoyed the refrigerator immensely. Enough room inside for just two people. Love the freezer at the bottom and never ending ice cubes. My first LG product.
Response from lg.comBy LG, October 29, 2026
Hi, Tisha. Welcome to the LG family! We’re delighted to hear how much you're enjoying the spacious layout, convenient bottom freezer, and steady flow of ice. If you ever need any assistance in the future, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful refrigerator!! Highly recommended!!
on June 16, 2024
Posted by: Happy Grammy in Montana
from Montana
We love it!! It has all the room we need for three people. And it is beautiful.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Small counter depth fridge
on May 31, 2024
Posted by: Pmart
from CT
My previous LG refrigerator lasted almost 16 years with just one repair needed. I miss my old fridge. I am concerned about this one. Had if for just one week. The shelves and drawers do not seem as sturdy as my previous LG fridge. Also, if I open both doors at the same time, it started to tilt over towards me. I do not like that it slides out of place with just opening the doors or the freezer door. I cannot find out how to lock the wheels. The counter depth would be nice, but 9 inches need to hang out due to the door hinge. So it is not really counter depth.
Pros: Performance
Quality
2
Features
3
Value
2
Response from lg.comBy LG, June 4, 2024
Hello there. Thank you so much for sharing your experience with us. We truly understand how disappointing it must be that the LF21G6200S hasn't met your expectations. Your feedback is incredibly valuable to us, and we genuinely want to help you further. If you could kindly send us a private message on Social Media @LGUSSupport, our dedicated team will be more than happy to explore all possible solutions for you. We completely empathize with your concerns regarding the sturdiness of the shelves and drawers, as well as the issues with the doors tilting. Your patience is greatly appreciated, and we are eagerly looking forward to addressing all of your concerns. —Renzo
Written by a customer while visiting lg.com
Customer Rating
1
Looking for directions on size.
on May 27, 2024
Posted by: Robert Ralson
[This review was collected as part of a promotion.] I did not get the dimensions that I spoke with plus, I would like one with the icemaker or I can get it through the door.
Response from lg.comBy LG, June 5, 2024
Hi there, Thank you for reaching us. I'm so sorry to hear that you didn't receive the dimensions you were expecting. I can imagine how frustrating that must be, especially when you're planning your kitchen setup.
I want to acknowledge your disappointment and apologize for the inconvenience. I understand that you had your heart set on a specific design and features, and I'm committed to making things right.
I'd like to offer you a solution to make up for the mistake. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I want to acknowledge your disappointment and apologize for the inconvenience. I understand that you had your heart set on a specific design and features, and I'm committed to making things right.
I'd like to offer you a solution to make up for the mistake. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Posted by: MrG24
from Michigan
Verified Purchase:Yes
Nicest refrigerator that I have ever owned. Fits nicely in the area that I have, looks great and has great features, like a warning sound after the door has been left open for an extended. Mount of time. Spacious. Good lighting inside glass shelves and a ice maker in the freezer with a water filter. A great package!
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: LEBG
Verified Purchase:Yes
The refrigerator design makes a statement that it is designed well. It is modern in appearance, quiet in its operation and uses wi-fi to report any problems to you. It is also very spacious; from the double door fridge to the roll out freezer. Most importantly, its counter depth size uses its space efficiently.
Response from lg.comBy ^Rich, LG Digital Care Team, March 7, 2026
Hi there, thank you for the thoughtful review. We’re glad your LG Counter‑Depth MAX™ French Door Refrigerator, model LF21G6200S, is making such a strong impression. The modern design, quiet performance, and smart Wi‑Fi monitoring are all meant to make daily use easier, and it’s great to hear the spacious layout—from the double doors to the roll‑out freezer—is working efficiently in your kitchen.
If you ever need assistance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you ever need assistance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Posted by: Roberts00
from Glen Ellyn, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased the LG LF21G6200S refrigerator, and I couldn't be happier with my decision. From the get-go, this refrigerator has proven to be an excellent addition to my kitchen. Here's why I think you should consider it too:
Space and Storage: First off, the storage capacity is impressive. It easily accommodates all my groceries, and the compartments are well-organized, making it simple to find what I need.
Cooling Efficiency: The cooling efficiency of this model is top-notch. Everything stays perfectly chilled or frozen, and I've noticed that my fruits and vegetables are lasting longer, reducing waste.
Noise Level: Another plus is how quietly this model runs. It's barely noticeable, which is great for open-plan living spaces or if you're sensitive to noise.
Overall Experience: In summary, the LG LF21G6200S refrigerator has exceeded my expectations. It's reliable, efficient, and a great value for the money. I've had a fantastic experience with it so far, and I wouldn't hesitate to recommend it to anyone looking for a new refrigerator.
Pros: ease of use, Quality, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com