Customer reviews from lg.com
LG - 33-in Wide Counter-Depth MAX 20.8 Cu. Ft Smart French Door Refrigerator with Factory Installed Ice Maker - Stainless Steel
Average customer rating
4.2
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
39
4 Stars
6
3 Stars
6
2 Stars
2
1 Star
6
Customer Reviews for LG - 33-in Wide Counter-Depth MAX 20.8 Cu. Ft Smart French Door Refrigerator with Factory Installed Ice Maker - Stainless Steel
Customer Rating
5
Love this refrigerator.
on September 16, 2024
Posted by: Cynthia from Muncie IN
[This review was collected as part of a promotion.] We have had this refrigerator for about two months now. We are very happy with it. I was afraid I wouldn’t be able to find a three door one that would fit in the small space I had, but this model fit with plenty of air flow space left over. It is so quiet that at first I didn’t think it was running. The only time it makes any noise is when the ice maker drops new ice into the bin. For the size that it is, there is plenty of room for all our groceries. Very happy with this purchase.
Response from lg.comBy LG, March 24, 2026
Hello, Cynthia! We appreciate you sharing your experience with your LG Refrigerator, and we’re thrilled to hear it fits your space perfectly, runs impressively quiet, and offers plenty of room for all your groceries. Finding the right three‑door model can be tricky, so it’s great knowing this one checked every box and continues to deliver a smooth, reliable experience!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
on August 28, 2024
Posted by: beezygurl
Love this fridge! It has so much room in it and fit perfectly in our home. Not noisy like our Frigidaire was.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, February 20, 2026
Hi there, thanks for sharing your experience. We’re glad your 21 cu. ft. 3‑Door French Door Counter‑Depth MAX Refrigerator model LF21G6200S has been such a great fit for your home. Hearing that it offers plenty of space and runs quietly — especially compared to your previous unit — is exactly the kind of upgrade we love to see.
If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
5
Quiet ‘fridge!!
on August 12, 2024
Posted by: newport80
from Philadelphia, PA
Very pleased with this refrigerator!! Nice amount of space in both ‘fridge and freezer sections
Pros: Performance
Quality
5
Features
4
Value
4
Response from lg.comBy ^Rich, LG Digital Care Team, June 24, 2026
Hello there! Love hearing that your quiet fridge is giving you the space and chill you were hoping for. If you ever need a hand with anything, @LGUSSupport is always ready to help. #LifesGood ❤️
-Rich
-Rich
Written by a customer while visiting lg.com
Customer Rating
5
Love my LG refrigerator!
on August 4, 2024
Posted by: Paisleypupcake
from Muncie, IN
[This review was collected as part of a promotion.] I have had this refrigerator for about 2 months and I couldn't be more satisfied with it. It is beautiful and I don't find the stainless steel hard to keep clean at all. It keeps the food cold evenly throughout and I love having the freezer at the bottom. This is a smaller version (21sft) but is plenty large enough for 2 adults. It fit perfectly into the small space I had.
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy LG, July 14, 2026
Hi! Thank you for sharing your thoughts about your LG Refrigerator. We are delighted to hear that the beautiful design and spacious layout have impressed you. It is wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great Features
on July 27, 2024
Posted by: Fjacob03
from North Carolina
[This review was collected as part of a promotion.] I purchased this a month ago so happy I did. Fits perfectly in my kitchen.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG, May 19, 2026
Hi, there. We’re happy to hear your LG Refrigerator has been a perfect fit in your kitchen — nothing beats an appliance that blends in and performs just right. If you ever need anything down the road, @LGUSSupport is always here to help. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great refrigerator
on July 2, 2024
Posted by: Anonymous
from Puerto Rico
[This review was collected as part of a promotion.] I am super happy with my new LG refrigerator. It works very well, super quiet, I can control it from my cell phone. Very good purchase.
Pros: Quality
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 20, 2026
Hi, there. Thank you for sharing your wonderful review! We are thrilled to hear how happy you are with your new LG refrigerator and that you are enjoying its quiet operation and convenient smartphone controls through ThinQ. If you ever need assistance or have questions in the future, please feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com or on social media @LGUSSupport. #LifesGood❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Screamin’ Deal
on July 1, 2024
Posted by: We R Grateful
from Overgaard, AZ
We love it! So much space and organization in the refrigerator and freezer and along with the new LG microwave and range, all 3 are connected to the LG ThinQ app!
Pros: Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 18, 2026
Hi, there. Having your fridge, microwave, and range all synced up through the LG ThinQ app sounds like the ultimate setup! We are thrilled to hear how much you are enjoying the incredible space and smart connectivity across your new LG kitchen lineup. If you ever need any assistance in the future, please feel free to reach out to our team at @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Looks great and has great features!
on July 1, 2024
Posted by: 1julie
from Lugoff SC
I have been very pleased with the purchase. The refrigerator fits perfectly into the space with a little extra room on the sides. I love the counter depth and the way the interior is designed there is still plenty of room. The french doors open to give easy access to everything inside but do not come close to hitting anything. The design of the bottom freezer makes organization easy. The deep side compartments of the refrigerator are good for storing large and/or multiple items. The icemaker works well. I love the ability to control the temperature of the refrigerator or the freezer either manually or via my smart phone with the internet connection. It is also a great feature that this connection alerts you if necessary. The price was very reasonable for a refrigerator that in a fingerprint resistant stainless steel finish that looks good and has all the features that this one does.
Pros: Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 20, 2026
Hi, Julie. We love hearing how perfectly your new counter-depth refrigerator fits your kitchen space, and it is fantastic that the smart connectivity, fingerprint-resistant finish, and clever storage options are making everyday use a breeze! If you ever need any assistance in the future, please feel free to reach out to us at @LGUSSupport. #LifesGood❤️^Juvy
Written by a customer while visiting lg.com