Customer reviews from lg.com
LG - 33-in Wide Counter-Depth MAX 20.8 Cu. Ft Smart French Door Refrigerator with Factory Installed Ice Maker - Stainless Steel
Average customer rating
4.2
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
39
4 Stars
6
3 Stars
6
2 Stars
2
1 Star
6
Customer Reviews for LG - 33-in Wide Counter-Depth MAX 20.8 Cu. Ft Smart French Door Refrigerator with Factory Installed Ice Maker - Stainless Steel
Customer Rating
5
Extremely Happy with This Fridge!
on November 28, 2024
Posted by: Tigeyboy2
[This review was collected as part of a promotion.] We are very happy with this fridge. It fight snuggly into our 33” wide space in our kitchen. The ice maker works great! Love the extremely shiny and modern stainless steel finish. We highly recommend this fridge to anyone with a smaller kitchen!
Response from lg.comBy LG, February 10, 2026
Hi. Thank you for sharing your thoughts about your LG Refrigerator. We’re delighted to hear that the snug fit for your kitchen space and the great performance of the ice maker have impressed you. It’s wonderful to know the modern stainless steel finish has made such a positive difference for you. To keep your finish looking pristine you can use a dedicated stainless steel cleaner and a soft cloth to wipe in the direction of the metal grain. For more feedback or questions please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Love this new fridge!
on November 20, 2024
Posted by: LisaPGH
This LG fridge arrived 2 months ago. So far, it's great! What I love best about it is how space efficient it is. I feel like I can fit way more food inside and actually see everything.
Response from lg.comBy LG, February 12, 2026
Hello, Lisa. Thank you for sharing your thoughts about your LG refrigerator. We’re delighted to hear that after two months, it’s been a great addition to your home and that the space‑efficient design is making such a positive difference! It’s wonderful knowing you can fit more inside while still being able to clearly see everything. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.
Written by a customer while visiting lg.com
Customer Rating
5
Great refrigerator
on November 11, 2024
Posted by: Jodeck
Have had this for about a month and love the features and the ice maker is nice.
Response from lg.comBy LG, February 19, 2026
Hello, Jodeck! What a great month‑in update! We’re delighted to hear your LG Refrigerator is delivering features you’re enjoying and that the ice maker is already a standout in your daily routine. It’s always exciting when an LG unit fits right in and adds that extra convenience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Classy
on November 11, 2024
Posted by: Lucy3Zoe
I have a small kitchen & this model fits well. Looks very nice compared to my old white refrigerator. I really like the French doors. Makes accessing items very convenient.
Response from lg.comBy LG, February 19, 2026
Hi, Lucy! We’re delighted to hear how perfectly your LG Refrigerator fits into your kitchen. The sleek look, convenient French doors, and easy access to everything inside make a big difference, especially in a smaller space. It sounds like a great upgrade from your previous model. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great features.
on November 5, 2024
Posted by: Daisy3
This was delivered about a month ago and has been wonderful. Lots of room!
Response from lg.comBy LG, February 21, 2026
Hi, Daisy. We appreciate you taking a moment to share your experience. It’s great to hear that your LG Refrigerator (LF21G6200S) model has been such a wonderful addition to your home over the past month. That extra room really makes a difference day to day — when a fridge is thoughtfully designed, you feel it every time you open the doors. It sounds like this model is already making your kitchen routine smoother and more enjoyable. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
So Quiet!!!!
on October 12, 2024
Posted by: Joesurf
from Dana Point, CA
We love this fridge. It is virtually silent! This is important to us since our kitchen area is also our office to some extent. Icemaker works great, temperature control is good, drawers are solid, and we are surprised by how much we like the French door design because of the wide, left to right shelves. The narrower 33" width saved the day for us due to our kitchen's difficult layout. And the stainless steel appearance is bright and cheerful versus the dark gray "stainless" shade used by GE and other brands increasingly.
Pros: Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, February 10, 2026
Hi, Joesurf. Thanks for taking the time to share your experience. It’s really nice to hear that your LG Refrigerator (LF21G6200S) model is doing just what you needed. The quiet operation, dependable icemaker, sturdy drawer design, and spacious French-door shelving truly make this model stand out. Plus, it’s great to know that the 33" width and shiny stainless finish fit perfectly in your kitchen layout. For more guidance, visit https://www.lg.com/us/support/product/lg-LF21G6200S.ASTCNA0. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Great fridge with one issue.
on October 2, 2024
Posted by: Csfcsf
[This review was collected as part of a promotion.] Overall I am very happy with this fridge. It looks good, works well, and makes a lot of ice that is a really good size and texture. My only criticism is that there is really nowhere to opt a large pitcher without giving up some other space. The deep door shelves are a nice size in theory, but the side piece around the shelf is so tall that it can be hard to put things on the shelf. The drink shelf will accommodate a bottle almost 12" tall, but the opening you have to fit it through is only 8" high, so pitchers that are open on top can't be fit through it. If you the second shelf down so it has more space, there was s not much room to fit things through for the first shelf. See pics.to make the bottom space taller, that shelf then only has a narrow space to fit food through. There is no half shelf in the fridge and all the drawers mean vertical space is limited, so again, to space the shelves so a pitcher fits on one require another to be very close to the one above it. I am describing this in detail because the functionality of this fridge really depends on what you want to put in it. If you have a lot of tall pitchers it is not a good choice. I do stress that tall bottles fit because you insert them at an angle. Otherwise I really love this appliance. This fridge really needs a split shelf so half can be raised and I hope the manufacturer considers it..
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
4
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, October 15, 2026
Hello there! We are thrilled to hear that your new refrigerator is keeping your groceries cool and making plenty of fantastic ice, though we completely understand why tight vertical clearance for tall pitchers can feel like a tricky kitchen puzzle! We will definitely share your feedback regarding shelf positioning and door bin depth with our product team. If you ever need any assistance down the road, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️ -Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great refrigerator
on September 24, 2024
Posted by: Lucci007
[This review was collected as part of a promotion.] Exactly what we wanted. LG quality, smaller footprint, ice maker in the freezer and just the right amount of drawers. Ice maker is not as loud as other reviews have stated. Ice production has been fine for our needs.
Response from lg.comBy LG, March 17, 2026
Hello, Lucci! We appreciate you sharing your experience with your LG Refrigerator. It’s great hearing that the smaller footprint, freezer ice maker, and perfectly placed drawers are exactly what you were looking for. The quieter‑than‑expected ice maker and steady ice production are definitely wins that make everyday use even better. Sounds like the LG unit is fitting your home beautifully! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com