Customer Reviews for Ninja - SLUSHi Smart Frozen Drink Maker, 88oz with SlushAssist Technology - Crema
Customer Rating
1
BEWARE
on February 17, 2025
Posted by: drlatriciakyle
They will send you a USED MACHINE in a heartbeat & then tell you to video them for what? I am sending my machine back, the first chance I get!
Response from sharkninja.comBy SharkNinja, February 18, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your SLUSHI, and that you want to return the product as a result.
We will absolutely share your comments with the relevant teams and we hope you’ll give our products another try in the future.
If you need any further assistance with your product, please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Only had this for two weeks and already living it! My family has used it several times already. The slush is perfect. I was skeptical about the frappe setting but it too came out perfect.
I got this as a gift about it a month ago and absolutely love it! It slushes any beverage within minutes! Clean up is extremely easy especially considering the rinse feature. It’s sounds like an air purifier when in use so pretty quiet for my liking! Highly recommend if you love slushies and milkshakes!!
Response from sharkninja.comBy SharkNinja, February 18, 2025
Hello,
Thank you for taking the time to leave a review.
We’re glad you’re enjoying your SLUSHI!
We will absolutely share your feedback with the relevant team as your review is truly appreciated.
Disclaimer: I’ve only used it twice! I have been wanting one forever but they sell out so quickly! Finally got one and it arrived a few days before my Galentine’s day party. It held up like a champ delivering perfectly textured frozen margaritas for hours! Everyone loved it. So easy to use and clean. Next use was with my 7 year old making slushies out of Tahitian punch. He loved it. 10/10 worth every penny
I tried to use it on 4 separate occasions. I followed the directions and neither of my drinks would freeze. I did the easiest recipes. And it was juice. I need to return this product.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 28, 2025
Hello Rena, Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your SLUSHi, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.