Customer Reviews for Ninja - SLUSHi Smart Frozen Drink Maker, 88oz with SlushAssist Technology - Crema
Customer Rating
1
Poor design, warranty doesn't cover
on April 14, 2025
Posted by: Don1234
Gender:Male
Does not stand by their product, was told that I would get a replacement once the part was back in stock only to be told it wasn't covered.
Response from sharkninja.comBy SharkNinja, April 22, 2025
Hello, Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Ninja SLUSHi. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
It's not as great as I thought it would be. My daughter does like making the slushies though so I guess that's all that matters. If it broke I wouldn't buy it again.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 14, 2025
Hello,
Thank you for taking the time to leave a review. We're so sorry to hear that the Slushi wasn’t the right fit for you. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
We initially were exposed to the greatness of this machine at a friend’s Christmas party. We immediately knew that we wanted one. They were sold out for a while so we had to be patient. After having it for a month, we’ve thoroughly enjoyed it. We have made great margaritas, slushies for the kids, and nice frozen drinks to enjoy on any occasion. Great design and product! I wish there was a larger version for larger get togethers. Thanks for creating such a great product!
I love slushies! So easy to use. I have made a little of everything. Juices, wine, Baileys, even just Coca Cola. Pour in and 15-30 minutes to enjoy. Clean up is very easy. Can’t wait for all the summer gatherings.
I bought two of them a couple months back and I am not disappointed! I make weekly margaritas for the family and doing flavored margaritas in one and traditional ones in the other has been a game changer. It was pricey to buy the two upfront, but with what we were spending going out weekly, they have already paid for themselves. (Going out did include food and drinks for four, but making them at home and cooking has decreased cost and more family and friends are partaking.) They make the margaritas the perfect consistency, even when I add a little too much tequila. The time to slush up varies depending on the sugar and or alcohol content, but pretty close to the times that they put in the instructions. Well worth the investment.