Customer Reviews for Ninja - SLUSHi Smart Frozen Drink Maker, 88oz with SlushAssist Technology - Crema
Customer Rating
1
FALSE ADVERTISEMENT - NO DIET DRINKS
on August 13, 2024
Posted by: Thomas
Gender:Male
No where in the advertisement or description does it say this WON’T work with low calorie, sugar free or diet drinks. Only found during setup. Will be returning immediately.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Ninja Kitchen, September 11, 2024
Hello Thomas,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja SLUSHi. You can find low sugar and sugar free recipes by going here: https://ninjatestkitchen.com/search/?_products=ninja-slushi-professional-frozen-drink-maker. We will absolutely share your feedback with the relevant teams for consideration on future products.
If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
I was going to send this unit back even before I opened the box. I was looking for a Slushi maker but to do it on "Non-Sugared" drinks. Then I read that you needed sugar to make the slushi or else you would get an error message. Who knew. Then I said, give it try anyway. Where it is true some sugar is needed, you can play with the combination to reduce the calories and sugar content. After using it three time, we LOVE the machine. It will go in a place of honor on our roof deck for days when the heat is high, and cool treat is needed.
My wife has wanted a slushie machine for as long as I’ve known her so this has been running daily and it’s really a fantastic machine. Works great for juices as well as alcoholic drinks. I’m perplexed as to how everyone says clean up is easy though. At the back of the part that holds the liquid, right where the hole is that goes against the machine where the plastic is folded over we cannot get it clean. We’ve tried varies scrub brushes to get under the plastic rim. We’ve tried soaking it in hot water, rinsing rigorously with hot water….nothing cleans it. It’s going to be mold very soon so I don’t know what to do? Any suggestions? Is anyone else having this issue or did we get a dud? Will be calling support I guess but other than that it’s incredible! I feel like Ninja must have done the QA with water… not juice!
Who needs a convenience store when you can have this slushy machine in your home!! Wow I love this thing!! Not only can I chose what I put in this thing, I can change the setting on how frozen I want it. If you don't have this and are thinking about...just buy it! You won't regret it, I promise you!! Helpful hint..yes you can add adult beverages!